Swissotel Nankai Osaka

I been returning to this hotel for several years now. I choose to stay here primarily because it sit right in top of the Nankai line's Rapi:t limited express train to Kansai. Just a direct train ride and so convenient. The check-in was fast at 1pm. Told us to return later when our room was ready and we only had to show our passport to concierge to retrieve the room key. Appreciated that we need not re-queue. They were kind enough to get us rooms on the same floor as my sis-in-law without us asking. Tried the Junior Twin Suite room this time. Happy to have a sofa big enough to pack our stuff. We sent luggages and boxes from three hotels to this hotel as this was our final pitstop. All were in our room when we opened the room door! Housekeepers were polite and readily provided fresh towels, water etc in lieu of making up the room. The room is a bit dark compared to the standard rooms as there's only 1 window letting natural sunlight in. I really really like the fabric-covered art pieces in the room. Makes the room more inviting and less harsh. Beds were medium firm. I do wish i could figure out the pillow menu though. The Accor app doesn't explain each pillow and the hotel operator ending up sending us the exact same pillow types even though we wanted higher, firmer pillows than the neck support ones we originally asked for. Ended up propping up our pillows with bath towels. I preferred the suite type rooms which have walk in showers but those room aircons aren't cold enough due to their size so i am happy to say i love this room type - able to set to 18 degrees 😃 Six elevators so no time wasted waiting for lifts. Had welcome drinks at Table 36 with a nice view. Skipped breakfast this time round and ate at Pronto's downstairs. Also, we discovered a supermarket on the 3rd floor! Post office just downstairs so it's easy to return portable wifi device. Looking forward to coming back for birthday and wedding anniversary next May.