Rising Dragon Palace Hotel

We stayed 4 nights at the Keypad Hotel 24 Hang Ga (formerly Rising Dragon Hotel) in the deluxe double room (with a bath). The room was at the back of the hotel with no outlook (except into a lightwell) and so was very quiet. There was no noise from other rooms either. The bed was very comfortable, with a soft mattress. Everything was very clean and the room was serviced daily. The bath took a while to fill as the hot water supply needed to re-heat, but it was worth the wait to enjoy this rare (in Vietnam) luxury. The location is really great for exploring the historic centre, which is what we did for 3 days. The location is close to some of the (relatively) more authentic streets, which we really enjoyed exploring, finding a “favourite” coffee house (Blackbirds), and just generally hanging out. It’s also walking distance to all the tourist main attractions. What really takes this hotel from very good to great, as always, is the service. We looked forward to coming through the door to a cheerful “welcome back” and heading off to the sound of “enjoy your day”. The staff’s cheerfulness, whether talking to guests or among themselves, is wonderfully infectious. The included breakfast was really good (and would be well worth paying the $5 for if it isn’t included in your rate) and the equally cheerful chef was happy to whip up an alternative vegan option for us. Most staff spoke excellent English and all were very helpful with our requests and, in particular, the laundry service was cheap, efficient and good quality.