Name: Cool
Address: 16 Bui Thi Xuan Street Hai Ba Trung Dist, Hanoi, Hanoi, Hanoi, -, Vietnam
Rating: 7.2

Location

La Thanh

Cat Linh

Thai Ha

Noi Bai International Airport

Cool

The Cool Hotel, aptly renamed the Ocean Hotel (that was very confusing) was a pleasant place to stay for a quick trip. Only stayed the 1 night but it was suitable and comfortable. Internet was free but only offered the one computer... although the room have wifi access. Very friendly staff but some difficutly with language barrier. Offerred great suggestions for restaurants and advice. Probably wouldnt stay there if doing more than one night.

Great little hotel not far from the Old Quarter. Very clean and modern, lots of white walls and linen. Good breakfast on the top floor, nice and airy with good views. Very helpful staff and very good airconditioning to come back to after a hot walk around the Old Quarter. Will stay again.

Hanoi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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3-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

A great hotel for a quick trip

Great little hotel

Things didn't get off to a good start. When we arrived the lifts weren't working so the 5th floor room got tiring after a couple of trips up and down. Luckily it was only out for a day.  The bed had an 8 inch wide plank just above ankle height  and you guessed it, we painfully cracked our shins a couple of times .  The power went on and off a couple of times for hours at a time (was not a mains failure as only parts of the Hotel were affected) and the water was periodically off .  Couple that with a fridge that wouldn't work first up, a safe which couldn't be reset, a writing desk you couldn't put you knees or legs under, no towels were left one day and the TV was off for all of our last day and you can see there were problems.
There needn't be these problems.  The rooms are very spacious and the staff are very accomplished and helpful. Just needs more thought in furnishings and a shake up of managerial staff

Cool

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For corporate clients