Name: Premier Inn Birmingham Oldbury - M5 Jct2
Address: Wolverhampton Road, Oldbury, Oldbury, Oldbury, B69 2BH, United Kingdom
Rating: 8

24-hour reception

Smoke-free property

Express check-out

No elevators

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Laundry

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Parking

Pets Not Allowed

Pets

Location

At the hotel

Shri Venkateswara Temple

Birmingham International Airport

Coventry Airport

East Midlands Airport

Premier Inn Birmingham Oldbury - M5 Jct2

Hotel could do with a refurb, staff friendly, janie Lee was our host over at the hotel restaurant and it’s been a pleasure. Friendly and provided amazing service running breakfast on her own, food tasty so can’t complain will be back if ever in the area

Jamie our hostess for breakfast was fantastic very professional and a happy person to meet. I would gladly return to this hotel knowing that the staff are very polite and courteous. The food was excellent especially breakfast the location was ideal for our business visit.

Following our long drive down from Scotland, it was heartening to receive a super warm welcome from Stephanie at reception. Our room was very clean warm and good size. Food  availability on site,  location and free parking excellent, midday checkout a big bonus. Thanks

Fialed to arrive due to other cicumstances

Oldbury

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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24-beds

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27-beds

28-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Hostess with the mostest

Renovotec Staff

Excellent relaxing experience all round, much appreciated.

Having stayed at a Premier Inn before some years back, I was reasonably confident that my stay at the Premier Inn Oldbury would mirror the excellent experience I had had before. Unfortunately it wasn't the case,  I was looking forward to a nice clean, crisp and modern room with a comfortable bed instead I got dated deco, lose fixtures and fittings and mould spores on the bathroom ceiling. The room I got failed in compassion to the pictures advertised on the website. I booked a nights stay at this hotel, upon arrival I speedily checked in and whilst waiting in the reception area another guest enquired about adding dinner and breakfast to their reservation, at which point the receptionist informed them that dinner wouldn't be on offer that evening as the chief had called in sick. Upon hearing this, I explained that I had paid for dinner and breakfast in advance and that if dinner was no longer available that evening that I'd like a refund on the cost. I thought it was disappointing this information wasn't communicated when I checked in as the particulars of my booking would have been display when I was checked in. I was given two cards, one for access to my room and another for the room lights.  The card for the room lights wasn't needed as there was no card switch in my room, just an ordinary on/off light switch (perhaps the room I stayed in hadn't been modernised yet). The room itself was very basic with a handful of sockets to one side of the room but none by the bedside which is where you'd expect one to charge your phone whilst you slept. Not much of a view outside other than the fence of the neighbouring property. The heating was a fairly simple set-up with an electric panel heater in the corner and an electronic wireless controller to the side of the bed. A communal electric heater sited outside my room would click on and off throughout the night in order to try to maintain the temperature which I found quite disruptive. The quality of finishing to the room was below par, the painting on the ceiling areas and silicone in the bathroom area was very poor. Although the bed weren't as good as the one I'd slept in at another Premier Inn, I did manage to have a good night's sleep at Oldbury. Breakfast was serve at a restaurant just across the way from the hotel, thank goodness it weren't raining otherwise I would have been soaked. The breakfast was average, I had thought it might be a buffet kind of set-up as it was meant to be unlimited breakfast however I was seated and a server took my order, it may very well have been unlimited breakfast but I thought a self-service buffet would have been more appropriate, I very much doubt guest would want to bother servers if they wished to top-up their plate and so would probably just make do with what was on their plate. Unfortunately I would not recommend this hotel to anyone else and would not stay here again.

Failed to live upto expectation.

The staff were friendly, but the understaffing is a chronic issue. The service in the restaurant was slow. A couple of our meals arrived cold. 2 staff on the restaurant floor who were also running the bar. It was a busy evening. You could not fault the staff, who were quick to apologise. Staffing levels have been drastically cut. No Manager in the restaurant. The same service in the morning. Just one staff member on the floor. One member of staff explained that staffing levels had been cut.
Rooms were clean [we had 3 booked]. Rusty soap dispensers in all three. Bath was very high, difficult to get in and out of. The meal deals are hard to navigate with what children can get etc. We got in a muddle with trying to sort out 3 rooms and 4 children. It would help if all the Premier Inns offered the same deals. The decor was tired throughout the hotel.

Premier Inn Birmingham Oldbury - M5 Jct2

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