Name: Stylish Quayside Apartment
Address: Quayside lofts , 62 The close, Newcastle-upon-Tyne, Newcastle-upon-Tyne, Newcastle-upon-Tyne, NE1 3RJ, United Kingdom
Rating: 0

Elevator/lift

Smoke-free property

Terrace

General

Pets Not Allowed

Pets

Location

At the apartment

High Level Bridge

Bessie Surtees House

Genting Casino Newcastle

Alderman Fenwick's House

Live Theatre Newcastle

Trinity Maritime Centre

The Sage

Grainger Market

Life Science Centre

The Gate

Newcastle International Airport

Teesside International Airport

Stylish Quayside Apartment

Flat was nice. One of the nicest I’ve stayed in. Under sofas and hidden areas needed a good hoover. No salt or pepperBed slats broken so had to be careful sitting on certain parts of the bed. No toilet roll. Tiny  hand soapTiny fairy liquid Washing machine didn’t work No parking however stats free parking Property on both numbers didn’t respond to any messages over three days Very poor comms No extra bin bags Buzzer panel worked which was great Sun didn’t hit balcony

Apartment was excellent, when we eventually got in.Spent 4hrs driving around Newcastle trying to find the place, no one knew where it was.Over 2 days no one would answer either of the two phone numbers we were given.Was initially informed that we would receive a email 24hrs before  arrival giving directions and access key numbers.Spent over one hour with a Hotels.com rep. on the phone, whilst he tried to get alternative phone numbers and also directing me around Newcastle. I was totally lost!Access to the apartment was for 3pm we eventually got in at 5.30pm.To top this disaster, the manager/owner could not find the keys.Again an excellent apartment  but the organisation terrible.

This is was lovely place to stay, and apartment was fantastic, def stay again

Location is brilliant! Apartment was nice but not as clean as it could have been. Red hair in the shower, quilt was ripped and extremely worn, patch of paint missing in the shower ceiling, crumbs around the drawer areas in the kitchen, masses of cigarette butts on the balcony, mould around the bath, door handle missing on the second bedroom door so it couldn't be closed as we would have been locked in. Please check about the free parking as we got a penalty charge for illegally parking and I can only think this is because we used my partners car even though its registered at the same address.

On arrival I found that there was no soap in either bathroom and very little  toilet roll. Eventually someone brought me some, but this was sometime after I arrived. The TV remote stopped working on the first day and only half the hob rings worked on the cooker. The flat, whilst clean, was tired and there was a water leak stain on the ceiling of one of the bedrooms. One bedroom window was screwed shut with a metal bracket as the catch didn't work. The headboard, faux leather, was very worn and flaky. I would say it was OK, but I think a little more care attention to detail would help improve the experience. The location is good and there's a nice view of the river, for now, construction work may obscure this soon.

Excellent location 5 mins walk from train station & city centre/pubs/restaurants. Apartment was clean, tidy, spacious & relaxing. ROOM FOR IMPROVEMENT:-both bathrooms were a bit dull as a few lamps had blown, no hot water on arrival so this could have been switched on and ready for us arriving. All in all we would come back and recommend this apartment to family and friends.

The checking was more difficult than it needed to be. The location was great. The loft was very sparse.

Newcastle-upon-Tyne

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treatment

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garden-view

golf-view

harbour-view

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lake-view

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oceanside

panoramic-view

park-view

partial-ocean-view

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pool-view

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annex

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

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breakfast-for-2

pets-allowed

wi-fi

park access

poor Comms. Dusty apartment. But nice style apartm

Quayside apartments.Newcastle

Stayed in nice for less.

Tired but OK

Great

On the positive side we really enjoyed the view from this property, the spacious rooms and the central location.  We found check in stressful as we didn’t receive the door code until after we’d arrived at the property despite having let them know our time of arrival. We didn’t find communication easy as we tended to get an automated reply that didn’t address the questions we had asked. The washing machine didn’t work. We sent a txt to notify them but did not receive any acknowledgement of the txt.

Paid for the property on 2nd October. Confirmation received. Asked the property owner some questions, no response. Continued to message the owner for the following 2 months with no reply. Tried to call the number listed against the property and shockingly the number wasn’t in service. They didn’t even reply to HomeAways 48 hour contact notice. Now we’re going through the refund process which can take up to a month. Absolute joke. Should be removed from this site.

Don’t waste your time or money

The location is the only positive point for this apartment.Parking not available due to previous tenants taking permit home with them. Laura and Gary from Newcastle boutique apartments who represent this apartment told me to park at a local car park and they would reimburse the costs. After checking out, all communications ceased and a payment was not made. As other reviews have mentioned, the apartment and the managing of are below par. If you just want to have a cheap night out in town with mates and don't mind a run down property with a bit of noise, at the right price, this plane may do. Anything else, I would avoid.No locks on doors, no toiletries, very dirty kitchen appliances, very tatty furniture. I would strongly suggest avoiding any apartment managed by Newcastle Boutique Apartments.

Stylish Quayside Apartment

Location

Available rooms

Location

Description of the apartment

Services and amenities

General

Pets

Conditions of accommodation

Conditions of accommodation

Additional information

Payment

Payment

For corporate clients