Name: Lusso
Address: Churchill Way, Macclesfield, Macclesfield, Macclesfield, SK11 6AB, United Kingdom
Rating: 0

Smoke-free property

No elevators

Reception desk

General

Laundry

Services and amenities

Free Wi-Fi

Internet

Fitness facilities

Sports

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Health and Safety Measures

Location

At the apartment

Moss Rose

Manchester Airport

Whitworth Art Gallery

Manchester Museum

Manchester Conference Centre

Manchester United Museum

Old Trafford

Manchester Palace Theatre

Etihad Stadium

Manchester Central

Manchester Central Library

Manchester Art Gallery

Museum of Science and Industry

Albert Square

Manchester Opera House

Piccadilly Gardens

Arndale Centre

People's History Museum

Royal Exchange Theatre

Exchange Square

National Football Museum

Manchester Cathedral

Liverpool John Lennon Airport

Hawarden Airport

Sefton Park

Wavertree Botanic Gardens

Liverpool City Church

Liverpool Metropolitan Cathedral

Philharmonic Hall

Anfield Road Stadium

World Museum Liverpool

Liverpool Wheel

Albert Dock

Port of Liverpool Building

Museum of Liverpool

Lusso

The room was dirty. The linen was dirty too. Im a night nurse i sleep during the day. Few minutes after s went to sleep the first day i checked in, someone came to my room and asked me to checkout.  I told her i have just check in and i will be here for two more days. She went out to get me a key. They key was not working.  went out again. Came bavk again to bring the key afteri had slept. She really disturbed me thst i hsd a problem to go bsck to sleep.

Reception was off when we arrived and asked the cleaner to let us in, we’re then told we hadn’t paid even though I showed my bank account - after a while we were let in however I called by the receptionist to say my payment still hasn’t gone through of which I diverted him back to Hotel.com for assistance. The cleanliness was so so the sick had bits in it and the hot water wasn’t very hot. Unfortunately it doesn’t come with the basis necessities such as shower gel or hairdryer, but if you just needs somewhere to sleep for the night it’s fine.

Macclesfield

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Fine for a nights stay

Avoid if possible. We arrived and nobody was on reception so we tried the telephone number left on the desk. I even had trouble with this but eventually my friend connected only to be told by the manager of the property, Victoria, that we didn’t have a reservation and that there had been a customer cancellation (?!) They had no apartments available, couldn’t help. We had to drive home. We never got to see what it was like inside but there were a lot of comings and goings in reception of residents, none of whom spoke any English, so we couldn’t ask any of them for guidance as to what to do either and a whole pile of Amazon parcels left on the reception desk.The location is its only asset, as it is right in the heart of Macclesfield and close to the shops and Gawsworth Hall.

It started off poor with the communication just not taking place. I had to phone a mobile phone multiple times prior to getting a response. I then was charged twice and still chasing payment. For a new building it is dirty and already in poor state of repair. The building smells of old curry the whole time even in the rooms. We had a penthouse, but basically a top floor room with nothing you would call special. Paid 180.00 for a standard room, with kitchen and dining area. The shower had no shower gel or soap for the sink, we ended up using the washing up liquid from the kitchen. This is very poor value for money and would never stay again

Lusso - Dirty, Run Down & Bad Smells

Turned up to the hotel to be told we didn’t have a booking. Zero empathy or customer service. I had driven 3 hours and myself and my 1 year old had no place to stay and hotels.com weren’t able to relocate us so had to drive home.

Lusso

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For corporate clients