BEAUSiTE Zermatt

In life, sometimes people's best reveals itself when things are at their worst. This saying could not be more true as to our April 12-19, 2025 stay at Hotel BEAUSiTE. You would think that when a ski resort gets a big dump of snow during the last week of ski season that it would be a blessing that brings the best skiing to the mountain - spring sun and weather with deep snow and powder. The opposite happened in Zermatt, incredibly. There was so much snow that it shut down the mountain, and cut off the town from the world - no trains, no buses, no open roads, and no electricity. Of course, this also meant that lifts were closed and the mountain shut down. By this time in our trip Hotel BEAUSiTE had already proven to be one of the nicest ski lodges we had ever visited. Now, when the city was without power the hotel stepped up their game. They were one of the very few hotels in the city with a generator. The piano player started playing and seemingly never stopped. The staff calmed and helped the guests with a smile and sense of calm. From the concierge desk to the front desk, to the bar to the restaurants, to the room staff, the guys shoveling snow, and everyone else, their entire team was awesome. Zermatt remained without power for 3 plus days, but those of us lucky enough to have chosen the BEAUSiTE had heat, food, drinks, power, and music, and we were all well taken care of. I would have left a 5 star review even had this not occurred, but I can't say enough about how the hotel made what could have otherwise been a very trying experience - and it was for other countless visitors at many other hotels - a very manageable and actually enjoyable stay for our family vacation. THANK YOU!!!!!