Al Faro

We chose this hotel because of its location - it's right on the waterfront and directly opposite the place where all the boats come in. I have MS, which makes walking a problem, and all the staff were very concerned and apologetic that there was no lift in the hotel and that the stairlift was broken (I knew about this in advance and had explained that climbing stairs is part of my physiotherapy). All the staff were very friendly and helpful in every respect - the chambermaid even came and offered a mat for the shower without being asked. The hotel offers a 10% discount on all food and drink bought by guests in the hotel, and after our first meal in the restaurant we decided we need look no farther for our evening meals.The menu was more Italian than Swiss, with homemade excellent pizzas, pasta and fish from the lake. There was also a selection of Thai dishes, which we didn't try. The restaurant next door, which is part of the same chain, has a more extensive menu, making the choice even greater. We made our best discovery in the café though. We've ordered tea many times in many places, and always been offered a cup of fairly warm water and a tea bag, plus a jug of hot milk. However in the Al Faro our English hearts were delighted to be given two mugs (!) of very hot water (as good as it gets), tea bags and a jug of cold milk - we did ask for the latter because the waiters all speak French. The result was the closest thing to English tea we have ever found in Europe. Breakfast was served in the restaurant of the hotel next door and was very good. There was a selection of cereals, bread, cheeses, jams, eggs and ham and the croissants were very good. The only drawback was that WiFi access came from this hotel, so it was only available to us when we went there for breakfast or if we sat on that part of the terrace.