Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only

Name: Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only
Address: Calle Cala Esmeralda, s/n, Santanyi, Santanyi, Santanyi, 07660, Spain
Rating: 9.4

9.5 kmfrom the city center

from RSD 42,364

Fantastic

2728 reviews

9.4

Kerry-Jo H

This isn’t my normal review !We arrived at the Inturotel Cala Esmerelda a few days ago.You know the way trouble can come in 3s.Well we nearly missed our flight then our luggage went missing and when we arrived at the hotel our bank card had a bit of a moment and refused to work. This hotel is all the nice things in other reviews , it is very clean,nicely located near Cala Esmeralda inlet ,comfortable beds and decent breakfast. What I need to commend is the effort of the reception staff to help their guests when things don’t go well for them! Half of the guests on the flight we were on didn’t get their luggage.EasyJet’s help was a QR code in the airport and fill in a report the reference number for which was never recognised.My husband and son had nothing but the clothes they came in and you don’t really think of the affect of no swim wear no toothbrush no flip flops or chargers . Reception rang the airport on numerous occasions and EasyJet on our behalf, the airport actually hung up on them , the wrong cases were sent on the first occasion and again they intervened and helped ring the very unhelpful easyJet . When our cases did finally show up they were totally damaged. They looked as if EasyJet had dropped them from the plane on the way past! Again help was offered in respect of action we can take for one particularly destroyed item of luggage. As for the bank card incident! I was embarrassed our card wouldn’t work and we had to contact the bank as they had put a safety block on it because of large payment in a country non native to us . Instead of judgment we were offered juice and cava and consideration until 20 minutes of holding on the phone got the block removed from our card.The staff were just super in our time of distress and We just wanted to share how really helpful and kind they all were to us.

Popular amenities

Free Internet
Transfer
Parking
Swimming Pool
Fitness centre

Location

Caló des Corral • 100 m
Cala Gran • 380 m
Cala Ferrera Beach • 460 m
Cala Serena • 590 m
Caló de ses Dones • 740 m

Available rooms

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Location

Calle Cala Esmeralda, s/n, Santanyi

What's nearby
Caló des Corral • 100 m
Cala Gran • 380 m
Cala Ferrera Beach • 460 m
Cala Serena • 590 m
Caló de ses Dones • 740 m
Michael's Diving School • 1.0 km
Caló des Pou • 1.2 km
Cala d'Or Marina • 1.3 km
Caló de ses Egos • 1.9 km

Places of interest
Cala Figuera Beach • 7.7 km
Cala Santany Beach • 9.3 km
Es Trenc Kampos Beach • 22.7 km
Cala Millor Beach • 28.1 km
Cala Agulla Beach • 42.8 km
Aqualand • 43.2 km
El Arenal Beach • 44.2 km
Alcudia Beach • 52.3 km
Basilica of St. Francis • 54.7 km
Santa Eulalia Church • 54.9 km

Airports
Palma de Mallorca Airport • 47.6 km

Description of the hotel

Location

Here, you’ll be enjoying yourself all the time. Resort «Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only» is located in Santanyi. This resort is located in 10 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Caló des Corral, Cala Gran and Cala Ferrera Beach.

At the resort

You can stop by the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a free parking zone.

Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a table tennis area and a diving club. You won’t be bored as at the resort you will find a ping-pong area.

Tourists who can’t live without swimming will appreciate a pool, an indoor pool and an outdoor pool. The tour assistance desk of the resort will help you book an excursion. The staff of the resort will order a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.

Additional services that the resort offers to its guests: a laundry, dry cleaning, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English, Spanish and German.

Room amenities

Guests will find the following in the room: a shower, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms and floors

172 rooms • 4 floors

Services and amenities

General

Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Currency exchange
Smoke-free property
Heating
Ticket assistance
Garden
Television in lobby
Terrace
Adults Only

Rooms

Non-smoking rooms
Room service
Smoke Detector
Cable TV
Minibar
Hairdryer
Shower
Wardrobe/Closet
Bathrobe
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Wake-up service
Telephone

Meals

Bar
Restaurant
Restaurant (buffet style)
Snack bar
Packed Lunches

Internet

Free Wi-Fi

Transfer

Car rental
charged separately
Airport transportation
Transfer services

Languages Spoken

Spanish
German
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Bike rental
Billiards
Hiking
Sun Deck
Ping-Pong

Parking

Parking
Free parking nearby
Free Parking on Premises

Pool and beach

Swimming pool
Indoor Pool
Outdoor pool
Beach facilities
Water sport facilities
Pool facilities
Beach/pool towels
Next to the beach
Rooftop pool

Business

Fax and copy machine
Conference Hall

Sports

Windsurfing
Diving
Table Tennis
Fitness facilities

Beauty and wellness

Doctor
Massage
charged separately
Steam room
Sauna
Spa
charged separately
First Aid Kit

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Extra decontamination measures
Temperature control for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 12:00

Early check-in / late check-out

Early check-in / late check-out is possible
75 EUR

Transfer

Airport
80 EUR

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 12:00

Early check-in / late check-out

Early check-in / late check-out is possible
75 EUR

Transfer

Airport
80 EUR

Additional information

According to the new law, under the All-inclusive system a hotel can offer a guest a maximum of 3 alcoholic drinks per day.

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.

Early check-in is available for a fee (subject to availability)

Late check-out fee: EUR 60.00 (subject to availability)

A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.

A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.