High One Condo Valley Condo

I woke up at the high1 palace hotel found out I mistakenly took somebody else’s luggage and since I spoke no Korean I could only ask the hotel for help and luckily all the staffs at the front desk was so helpful specially the front desk manager Bo-young Kim. She called every possible number, came up to the room to see if inside the luggage had any contact detail. At the end she got it done. After I exchanged suitcases back I wanted to show my appreciation and left a tip at the reception for Miss Kim. When I came back to the room I found under the door a letter , some candies, with the tip I gave miss Kim returned inside the letter which Miss Kim wrote and also a letter from Kim saying it was her job to help me and she was happy she could get it done and wish me a great stay in Korea. I’ve stayed at probably around 30 hotels so far in my life and I’ve never seen someone as eager to help as Miss Kim and not even asking/accepting for any return and this really touched my heart.