Name: Jalta
Address: Winterova 1739/29, 921 29 Piešťany, Slovakia, Piestany, Piestany, Piestany, 92129, Slovakia
Rating: 6

24-hour reception

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Smoke-free property

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Non-smoking rooms

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Jalta

Piestany

We arrived in Piestany shortly before 3pm and were able to check in right away. We were both lucky and unlucky in getting a front desk employee who was familiar with the theory but not with the actual check-in process. She did mention that she was replacing her colleague. She was very pleasant, but very stressed, a state that was easily transferred to people around her. As a result, she committed several mistakes, such as sending us to the wrong individuals and places to get our treatment plan, not being familiar with the process of registering the loyalty program; however, she was pleasant enough to be forgiven. 

We were assigned one of the newly renovated apartments facing the pedestrian zone. The accommodation consisted of two rooms, a hallway, and a bathroom with a shower (no tub), but large and bright enough, and balconies from both rooms. The bedroom’s layout consisted of the following:

Two twin beds joined in the middle, but with two individual duvets; the pillows were the usual soft, European style, the mattress reasonably firm. The bed linen was crisp and of decent quality. The storage area in the bedroom was huge with plenty of wooden clothes hangers, and easily accommodated our clothes. There was also a small table and two chairs, in addition to a straight-back chair near the work desk. A 26 inch Samsung flat screen TV was in each room. There were also two small night lamps in the bedroom.

The second room had a pull-out couch, an easy chair, a straight back chair near the work desk, a fridge, the already mentioned flat screen Samsung TV, and a few floor and table lamps. The WiFi was free and the signal was strong most of the time. 

The bathroom had a shower stall, a sink, and a toilet above which was a large window with frosted panes. The towels were of reasonably good quality. There was some shampoo and a small bar of soap.

So, not luxurious by any means, but very functional and clean, at least initially. Besides, the location suited us to the T. As I graduated from the Hotel School (now Hotel Academy) in Piestany exactly 50 years ago, I was very happy to see my old dormitory just a few hundred meters away. Also, because the hotel was located at the beginning of the pedestrian zone, we had a great choice of eating places within a few minutes’ walk at very reasonable prices. Parking was available in a gated area at a very reasonable daily rate.

We purchased a package called “Taste of Piestany” that included half board, i.e., breakfast and dinner. Breakfast was buffet style and included the usual spread found in 2-3 star hotels in North America. The coffee was barely drinkable and we opted to purchase a better quality coffee every morning. Dinner was quite tasty, but definitely not exciting. All meals and food items reminded me of food served in Eastern European hospitals in the 60’s. 

The package also included 11 medical treatments based on the local thermal water, such as the wellness baths and healing mud used in packs. Our treatments were administered in the Danubius Pro Patria and, while the treatments were excellent, the service provided by the employees of the spa was atrocious. Although I grew up in Czechoslovakia, I was appalled by the rude handling by the spa personnel, particularly of the locals. The only time I received a decent, polite treatment by the personnel was when I spoke English or German. I was embarrassed to have my Scottish-Canadian partner witness such rudeness. Having grown up in the Scotland, he very diplomatically described the utter lack of professionalism as “direct.” Hmm...

The service at the Jalta Hotel lacked professionalism as well, particularly the housekeeping section. The bed linen wasn’t changed during our one-week stay at all, and we received clean towels only when we requested them. When the rooms were serviced, only the beds were made, no vacuuming or dusting was done, nor was the bathroom cleaned. Also, they allowed entry to our room to two young workers in our absence WITHOUT advising us; we had various personal items scattered on the two desks!

Not bad, but additional training of personnel urgently needed!

We have spent a week in Hotel Jalta in Piestany, Slovakia. We took a spa package called the Active Senior Week.
Jalta is the cheapest (2 stars) of several Danubius hotels, close to each other.
About the hotel: it is conveniently located at the beginning of a pedestrian zone and close to the spa treatment facilities (about 400 m apart). The hotel is simple but clean, rooms are convenient and have a balcony, the reception staff is polite and helpful. You can hardly expect anything more from a two-star hotel. Still, there are some things you should consider to adjust your expectations: except the reception staff and the doctor, the staff barely speaks English, and the conversation may be frustrating. Some speak German, though. Also, there are strange arrangements in the dining room. The package includes half board, and you need to declare on the first day if you will be having lunch or dinner. So far so good. But you are also allocated to a specific table (and not the opposite) and hardly can change places for your meals. Which is strange, because you can take any free seat for the breakfast. Also, you are requested to select your meals from a (limited) menu two to three days ahead. Your choice is written down, and that's what you'll get. Alas! The dinners are very simple and not very tasteful, in opposite to breakfasts, where everybody can find something to ones' liking.
If you are going to choose this hotel, I would recommend booking it with B&B only.
The spa package - Active Senior Week: next morning after arrival you meet a doctor who prescribes you a treatment plan. All treatments take place in one of three adjacent buildings, about 400 meters from the hotel. Your schedule states an exact time for each one, but if you have more than one a day and if the next one is individual, you can check the availability of the facilities, to keep the activities together.
General: there are many restaurants, pubs, and bars close to the hotel.

Spa week in Piestany

The hotel is a three-star hotel, the price is a three-star hotel, although the staff is polite and friendly. Of course it is a short stay hotel, because the comfort is relative.

Yalta Hotel in Pesthian

For a short visit, I spent 3 nights in Yalta. It is in the middle of the city and you can explore the sights on foot. The hotel itself is urgently in need of some renovation, from head to toe.The rooms are equipped in the 80s, not to mention the bathrooms. The breakfast buffet was sufficient but unpleasant. The fruit was cut only in bars or neighbourhoods, and the sausage was unpleasantly prepared.

A small hotel in the heart of Piestany

Hotel Jalta belongs to the Danubius Hotel Group and is located right at the beginning of the pedestrian zone in Piestany. This has its advantages and disadvantages: it is very central, surrounded not only by guests, but also loudly (even late at night and early in the morning). We had booked a suite that was very spacious and newly furnished. The other rooms of the hotel that we could see made the impression of a GDR holiday home: narrow, dark, old. The facilities at the hotel are very clean and tidy, but not always staffed at the latest.

Contrary Impressions

We booked in advance, asking to insure the treatments included in the package, we arrived and we had to make a very long queue to find out that everything was already booked. So we paid for services we didn't use.

Jalta

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