Name: Hotel SHANGRI-LA AL HUSN ADULT ONLY
Address: P.O. Box 644, Muscat, Muscat, Muscat, 100, Oman
Rating: 9.4

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Hotel SHANGRI-LA AL HUSN ADULT ONLY

Another superb stay courtesy of this splendid hotel. The usual high standard remains evident from all members of staff. Although this was our seventh stay, it was our first during the month of May and the Al Husn was winding down before it closed its doors for the entirety of July for a small refurb.
Standards remained high throughout our two weeks there and we look forward to returning.

Exceptional! Al Husn is a very special place. The most magical setting, architecture, and staff. We visited August 2024 and will be returning this summer again for a  multi generational, 7 person holiday. 
What we really appreciate about this resort is the serenity. No piped music by the pool or on the beach, (although sadly some clientele like everywhere think it’s acceptable to play sound out loud on their devices on the beach and by the pool.)
The hotels architecture and service oozes Arabic tradition whilst adding elements of modern day elegance and superb comfort and functionality. The bedrooms are sumptuous with every need considered and you truly feel you are in a different land, enjoying a different culture, which is exactly how travel should be.
This time we stayed in the Panoramic  View rooms and we were blown away. As lovers of serenity and a view, I couldn’t  wait to draw back the curtains in the morning and take it all in. 
On top of all the above, the real reason we come back to this hotel is the exceptional team of staff, superbly overseen by Nick Flynn. 
Nick himself takes the time to check in with the  guests, Whilst we sat on the terrace for evening drinks he would make time to share a few words with  every guest. Exceptional hospitality and the sort of touch that makes you feel so special, so looked after and genuinely welcome. This is almost a service of bygone days, and yet so many other hotels are missing out on this very important detail. We rarely experience hospitality like this anywhere else in the world, and we are very well travelled.
Nick has managed to cultivate this same hospitality across his wonderful team of staff. From the kitchen to the dining room, to the housekeeping, to the reception, to the concierge, to the pool, beach staff,  and the  spa, every detail and need was catered for.
We ate most nights at the hotel and sampled  delicious food with the “special” summer menu. It was very enjoyable to dine at Sultannah every night in the child free environment. We found the summer special  menu really suited our tastes and meant we looked forward to every evening, and didn’t feel the need to eat elsewhere. 
Returning to this resort for the fifth time this summer, will be the highlight of our year again. See you all in August!

First trip to Oman and what a beautiful place, hotel is stunning , good choice for a beach and relaxing holiday, stafff are good food is excellent in al husn , there are 3 hotels to this resort and I wouldn’t stay in the other 2 not luxurious enough, but I love the fact you can walk around all 3 hotels , rooms spacious and nice went snorkelling at the beach mask’s provided so many fish and also saw a turtle swimming, hotel also provides free shuttle to the mall and souk

From the moment we were greeted at the reception with coffee and dates, to our easy checkout the following day, this was a great way to spend a birthday weekend.  
We've been here before and the return visit did not disappoint. 

Special Mention goes out to Jega, the team on reception, the dinner and breakfast staff, and whilst we relaxed on the beach and by the pool,  Ankit could not have been more helpful looking after us.  

Dinner was absolutely perfect and the nice touches the team did were really appreciated.  The sheer choice of food at breakfast was amazing.

The rooms were comfy, had literally everything we needed, literally everything.

We knew this trip was going to be good, but the level of service we received on this visit was unmatched.

Thanks again for looking after us.  You know how to look after people and make their stay very special indeed.

*Special Thanks to Shangri-La Hotel Muscat*

We would like to extend our sincere thanks to the entire team at *Shangri-La Hotel Muscat Al Waha* for the wonderful hospitality during our stay and Special thanks starting from the Reservation team then the amazing bell team Amour and the rest also to the receptionist Sowsan I hope I remembered the name correctly and many thanks to ((Sameer Al hassani and Jaycris and Shintia)) for taking care during our stay . The service was exceptional also I cannot forget the call center team and IRD team, the atmosphere relaxing, and every detail was handled with care and professionalism.

From the beautiful surroundings to the friendly staff, our experience was truly memorable. We look forward to returning in the future and highly recommend the hotel to others.

Thank you once again for making our stay so special!

Warm regards,  
[Saeed Al MABSALI]

I have wanted to stay at this hotel for a while, and our Anniversary seemed a good excuse.  I emailed the hotel in advance to ask some questions about room locations and differences (I am very particular!), and was lucky enough to be put in touch with Anne Aspillera, who is the Assistant Front Office Manager.  She could not have been more helpful with all my questions, after I had poured over photos of the room locations and views, so I felt very reassured that the guest service was going to be good.   We booked the hotel car transfer as it wasn’t that more than a taxi, and were happy to receive a WhatsApp from the driver first thing in the morning, before we had even left Abu Dhabi, which was also a reassuring start.  We live in the Middle East, and so we knew it was Eid, but to my horror on arrival we were advised that the whole weekend was going to be dry.  I was extremely upset about this as I felt we should have been advised in advance (BA Holidays who we booked the room through, sent us several emails advising of various restaurants openings and closings, but no information about this, which I think is pretty important to a Westerner, and especially one there celebrating an Anniversary!).  And I had had various communications with the hotel.  On arrival, the room had the exact lovely sea and beach view that I was expecting, on the floor I had asked for, and we were delighted with the space, and the amenities.  We had brought decent wine at Muscat Duty Free (after some great advice from Anne), thank goodness, in view of the lack of alcohol service.  I was also upset about not being informed because we would have changed our dates if we had known even one day in advance.  We wanted to enjoy the evening canapés and cocktails….one of the reasons we had booked, we wanted to have a nice bottle of wine with our meal in the evenings, a glass of wine with lunch etc etc.  I emailed Anne and explained that whilst I realised I was moaning about first world problems, I was extremely disappointed not to have been advised in advance, that we would have changed our dates etc etc.  I didn’t expect anything to come of it, as it’s clearly not the hotels fault that there is a religious holiday, but almost instantly we were upgraded to an even more spacious room with panoramic sea views, where we then happily spent our time drinking daily our lovely duty free wine after our dinners.  
I can honestly say that what stands out about this hotel is the staff, they are friendly polite, and cannot do enough for you.  I work in premium hospitality for an airline, and I can honestly say that the service we received on a daily basis from Anne was absolutely outstanding.  I presume her role to be overseeing the Reception team, but she booked dinners for us, a snorkelling trip (swam with turtles, what a magical afternoon), helped me with a delivery I had ordered, booked a taxi for a nearby hotel, and checked in with me on WhatsApp daily to make sure we were having a nice time.  Absolutely she went beyond her role to help us have a great experience.  After we checked out, Anne and the Reception staff were standing outside in the heat waving us off as if we were long lost family.   There is no doubt that in comparison to the newer modern hotels, parts of this hotel are dated, but everything is spacious, clean, and luxurious, in a stunning location.  The pool and the beach were both lovely……and sooooo nice not to hear single child screaming in either area:-).  But I believe the reason this hotel maintains its high scores is down to an exceptional team, and I have stayed in a lot of hotels around the world.  Cannot wait to go back…..

What a place!!! From the time we arrived and were greeted in the reception area through to our final night in the resort. Absolutely outstanding. The checking in process was efficient and very friendly with welcome coffee and dates. The delux room was large, immaculately clean, well presented and serviced impeccably by Rajitha. The Sultanah restaurant (where we ate breakfast and dinner) was outstanding with a wide choice of food. The team looking after us was very friendly, efficient, professional, courteous and could not do enough for you. The beach/pool team are efficient and very friendly, with plenty of sunbeds no matter what time you wander down there.  I would 100% recommend the onsite tours led by Khalid. His passion, knowledge and professionalism was on another level. The 3 hours we spent with him was the icing on the cake of our wonderful holiday. Cylia Duchose, is probably the most engaged and public facing Customer Relations Manager we have ever met/had contact with. Following a general email query from me prior to arrival she personally came to meet us to check we were settling in and spent a good few minutes talking to us about the hotel and facilities. She then made a point of meeting us on the last night to check everything had been as expected. To sum it up the hotel exceeded all expectations (we have stayed in numerous hotels across the Middle East and this one is one of the best). The people who looked after us are a credit to the hotel. Thank you from the bottom of our hearts for such a beautiful holiday.

The best hotel I have ever stayed at and believe me there have been quite a few! Absolutely nothing to complain about. The "happy hour" in the courtyard would be one of the best experiences I and my wife have ever had. The entertainment was world class. Very special thanks to Naushad from the Al Muheet pool side bar and restaurant for that special cliff top dining experience and also Kalana from the Sultanah restaurant for his impeccable service and wine knowledge. To all the management and staff a very big thank you. We cannot wait to return!!!

First of all I would like to thank Taher in the Al -Hush reception he is been very helpful and kind 

I don’t know where to start every one in this hotel is very nice and polite.

It’s a very luxury hotel very big room.Beautiful bathroom 
Very nice Privat beach 
I can write about this hotel all day.
I highly recommend if you’re in Oman you should try this hotel 
There is a three hotel together this one is the best out of all them 

Al-Hush 

Thank you very much

If you're visiting Muscat and not staying at Shangri-La Al Husn, you're truly missing out. This resort is nothing short of exceptional — from the moment we arrived, the service was impeccable. Every single staff member we encountered was warm, welcoming, and went above and beyond to make our stay unforgettable.

A special mention to the incredible team at *Mahhara Beach* – they were super accommodating, friendly, and genuinely helpful. We can’t thank them enough for their incredible hospitality. They truly made our beach days extra special.

We were fortunate to stay in one of the suite rooms, and it was absolutely to die for. The views of the sunset from our room were simply breathtaking – something we'll never forget. And as if that wasn't magical enough, we were lucky to witness the *release of turtle hatchlings* during our stay – a once-in-a-lifetime experience that added a beautiful touch to our trip.

Hotel SHANGRI-LA AL HUSN ADULT ONLY

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