Name: Zaghro
Address: 1.5 km Route de Zagora, Ouarzazate, Ouarzazate, Ouarzazate, 45000, Morocco
Rating: 7

Computer

24-hour reception

Smoking areas

Ticket assistance

Garden

Terrace

Express check-in

General

Laundry

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Hiking

Sun Deck

Recreation

Parking

Conference Hall

Business

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Ouarzazate Airport

Zaghro

Ouarzazate

If you are looking for a quiet and traditional place this hotel is made for you. The kindness of all the staff is exceptionally rare! Everything is at hand even the taxi station to go to the city. I just got home I already look forward to going back to it😊 I who was afraid of traveling alone for the first time I couldn't have fallen better in terms of hospitality...great thank you all...

Escape alone in Morocco

Very unpleasant receptionist,lack of hygiene,unprovided towels, such does not work.Lack of take-offs, poor quality wives very low flow rate.The price is inversely proportional to the quality of services, especially the inadmissible reception of the receptionist.

To avoid this hotel so as not to have a nightmare.

Went with my sister and stayed three nights. Staff were amazing and so talkative and receptionist Mohammed was so so helpful!! Breakfast was really lovely and especially as it was included in the price. Easy too get to the city centre either by walking (40 ish mins) which we did a couple times or taxi (ended up being 10-30 dirhams for two people.) The pool was really nice too and refreshing in the heat. Really can’t fault anything about the hotel, we really would love too go back when we can. 

Amazing stay

It's about five kilometers from downtown. Acceptable. Not very big room with a small, dated bathroom. We spent the night in a group of 20 people.

Hotel with a budget

Three beautiful private hotel welcoming and useful, the comfortable and quiet rooms 10 minutes from the city centre, a nice lunch, good coffee and mesemen, the next day we made the valley of fake on the road to Marrakech lost in the mountains

very nice hotel

Personal welcome, the room with balcony overlooking the pool very large and comfortable the delicious and cozy dining, small lunch three good house crepe super I recommend this place

super hotel

I hate this place because they receive you badly , that’s why i cancel my booking in reception, then i go oute to auther place , they should to learn first how to respect the clients👎 and You have to learn how to deal with customers, If you deal with people in this way, one day you will lose everything.

Horrible place

We also had a very good meal. A nice lunch. The room is clean and delicious. Choukrane! a highly recommended address and swimming pool.

Very good stay

If you have the misfortune to get off the bus at Ouarzazate, then be sure that you have booked a seat for your onward destination (probably Merzouga or Zagora) the next day!

Shown on Wikipedia as a "tourist destination" and the "gateway to the desert", Ouarzazate (with a population of only around 70,000!) doesn't even do justice to being called a town never mind a city! 

The only thing going for it is the fantastic 4 hour coach trip from Marrakech and its breathtaking views along the route through the Atlas Mountains. The 80 dirham (£6.25) trip was excellent value for money with Supratours or CTM and tickets can easily be booked & paid for in advance on line - be sure to book early and reserve the front row seats for the best views! (Warning - no refunds are available using CTM but as Supratours is part of ONCF Moroccan Rail Company, refunds are available should your plans change!) 

The facilities for tourists in Ouarzazate are extremely limited and probably the only reason to get off the bus here is to visit nearby World Heritage Aït Benhaddou (World Heritage Site) which is 30km away! Ironically the buses from Marrakech pass through Tazentout (10km from Aït Benhaddou) but don't stop there to even "set down") so it's a wasted extra 40km round trip in a taxi to "double back" to reach Aït Benhaddou - but definitely a place to visit (& stay) rather than the "city" of Ouarzazate which has nothing to offer tourists except a visit to its overpriced film studios - prices that would be more akin to Hollywood and not a small town in Morocco! 

A taxi for up to 6 people costs 250 dirham from Hotel Zaghro to Aït Benhaddou (30 minutes journey time) which includes a 90 minute wait to bring you back! On arrival at Aït Benhaddou we managed a walk to the top of the Ksar (stopping to take photos on the way) and back in 45 minutes so an hour and half stop should we sufficient including a tea/coffee at any of the cafes in the area! 

The Hotel Zaghro is located 3km from the centre of Ouarzazate - this in itself is a point to take into account. The cheap "petit taxis" that ply the centre of Ouarzazate at 7 dirhams a trip (55p) per person are not allowed this far out and so a "grande taxi" must be used which will only "leave when full"! As a group of 5 this was no problem as we paid the 6 seat cost of almost €4 a trip. But if you are alone or just a couple, then staying at the Hotel Zaghro will add an additional cost to your stay for each journey made if you don't want to wait for the, taxi to fill. 

The hotel struggles to even get its 2 star status! Also don't be fooled by the photographs of the exterior and the rooms - they certainly are a lot smaller in reality than the images shown portray - amazing what a good camera lens can achieve!!! It lies on the main street in a suburban area of Ouarzazate with little to offer tourists in general! 

The facilities in the rooms are basic and clean but definitely late 20th century and if you need an electric power point to charge a phone, then make sure you bring a 6 metre cable with you!!! 

The twin room had 2 power points which was acceptable but the 4 bedded room had no power points visible at all except for the ones the air conditioning were connected to and the TV socket, both of which were just about reachable if you stood on the bed! By the way - both TV's in our 2 rooms did not work and would not be "out of place" in the Cinema Museum in the centre of town and most probably satellite TV had not even been invented when these TV's were made!!! In the 4 bedded room we eventually discovered another socket but this was only found "by accident" when one of the beds was moved as it was completely hidden from sight and was nowhere near any mirror! For 4 people the room was far too small and should be classed as a "small twin" never mind 2 singles & a double! 

The "en suite" facilities were the usual cramped 1990's style and the hot water tap had to be left running for 10 minutes before anything considered "warm" could be used for washing or taking a shower! 

Don't be fooled by the hotel description which is not entirely accurate! The air conditioning and WiFi (& pool) were the only things positive to say about this hotel - they worked well! The use of the word "restaurant" in the title and "gastronomic" in the description are not exactly accurate and leave much to the imagination! 

Rooms with a balcony are a little far fetched! Large "window box" would be more accurate as there was not even the width for one person and a chair and due to the position of the Hotel, the sun never shines on the balcony anyway, so it really serves little purpose! The balconies seemed to be used as "perches" by the local pigeon population as a staging post judging by the amount of uncleaned "pigeon droppings" to be found on the balcony floor and their constant "cooing" outside the window from 6am in the morning meant a "lie in" was impossible!!! 

As a "tourist destination" (so the publicity for Ouarzazate describes itself) even during the month of Ramadan, for non Muslim visitors, there was virtually nothing available compared to the facilities and services offered at Morocco's other more "famous" cities and tourist spots. 

Despite the Hotel 'Restaurant' Zaghro showing "breakfast included" in the price, the reception said this did not apply during Ramadan here!!! 

The Carrefour Supermarket in the centre of town seemed the only suitable 21st century shopping facility in town but even here, the "wines & spirits" section was closed completely during the month of Ramadan! 

So, all in all, Ouarzazate and the Hotel Zaghro didn't encourage a longer stay but were fine as an overnight stop due to the limited visitor facilities available in general. 



"Ouarzazate - the place time forgot"

The beds and rooms were comfortable but the bathroom was not. The bathroom had an odor and it was very hot, even after showering. The current was too short and the water splashed everywhere.

Zaghro

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