Name: Kandi Tree Hotel
Address: #118-119, 8th B Main, 4th Block, Bangalore, Bangalore, Bangalore, 560011, India
Rating: 7

24-hour reception

Elevator/lift

Currency exchange

Security guard

Garden

Fire Extinguisher

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Family room

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Ironing

Laundry

Safe-deposit box

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Free Wi-Fi

Internet

Car rental

Airport transportation

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English

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Parking nearby

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Babysitting and childcare

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Kempegowda International Airport

Kandi Tree Hotel

Our experience was good here , we had our baby's 1st birthday party on 7th Jan 2020 .Mr.Sebastian is very helpful person , food is taste and hygiene maintained but the other staff need to get more trained and jeera rice and daal fry completely cold entire event ,when i informed the management they are not bother bcz of it i m giving 4 stars otherwise i could have given 5 stars.

We will recommend this place for friends and family.

We stayed for a day .the rooms are good .it is centrally located and hence very convenient.restaurant service needs improvement .very slow during mid week lunch time.buffet is stopped and it is expensive.

Nice hotel, great ambiance, amazing food. Conducted my Son's 1st birthday and all guests were delighted with taste of food, it was one great experience for my entire family. Located at the heart of the city makes it easily accessible.

Bangalore

child-bed

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external-private-bathroom

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

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oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

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with-view

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Birthday party

Centrally located good hotel

Delightful

I stayed at Kandi Tree hotel for my business trip for 7 days (7th January to 13th January 2018). First, the good part – the rooms are spacious and clean and the location is good. Now coming to my experience which unfortunately was not great. A hotel of this class should have much better service quality.
The day I checked in I was given a room upgrade, however, I went to the room allotted unassisted and I found the room key not working. I had to go down to the reception and then the front desk person accompanied me to the room. But to my horror, the room was not clean and was probably being used or had been used recently and was not made ready by the staff. I waited for 10-15 minutes and was shifted to another room. I needed, few hangars and the complimentary tea/coffee needed replenishment (as they had not properly filled up the case). But when I called room service, no one answered. Then I called house keeping, still no one answered and finally I called the reception and guess what, no one answered. I was too tired to go down again and request for the above hence I did not pursue the same.
Similar experience awaited the next day. I called up the room service and fortunately this time they answered. I asked for a plate and spoon, which took a long time to get delivered, so I called up the house-keeping, and surprisingly they too answered but when I told the person of my requirement he asked me to call “room service”. I told him that I had already called and was waiting for the delivery to which he “rudely” answered that he cannot do anything and hung up!!!!!!!
Another, strange thing I found was that although the hotel has a functional roof top restaurant, there was no menu kept in the room. When I asked for it, they said “the hotel does not have the policy of keeping menu in the rooms!!!!!” Finally, however, they did keep one as I had requested one of the service boys to do so. 
Coming to the complimentary breakfast- The spread is very limited and is the same every day. A business hotel of this standard should have better spread with variety. Hotels of lower grade provide better variety for the breakfast. However, the quality of food was good. Here again, the service provided at the roof top restaurant can be improved a lot!
Again, anything asked for (a request for a spoon to water) took a lot of time. Hence my last comment would be that the hotel seems to be understaffed and there is a lack of training for the existing staff.
Overall, a stay which was filled up with hiccups not expected out of hotel of this class. I do intend to stay again in this hotel and I hope the lacunae I highlighted here is taken notice of and better experience await customers like me in the future!

A good business hotel but with lot of service lacunae

Not maintained. Poor choice of Breakfast items. Had paid advance at the time of booking hotel. While making bill, did not adjust the advance paid and charged full amount! On being questioned, coolly said give us your account details we will transfer the amount!!

Revisited Hotel Kandi Tree

Recently we had a function in kandi tree hall... the first time we visited to make a booking the staff, inclusive of the manager were so appeasing , they spoke so well that anyone would fall prey to their trap. Looking at the hall and listening to the management's self praise we booked the hall . They agreed to co -operate and arrange things according to us during the time of booking,  but on the day of function,the scenewas completely different, these were the things that totally dissapointed us and shamed us in front of guests :
1.We were told we would get 2 rooms prior to function and when we approacehed the manager on the given time, he yelled at us and rudely asked us to wait untill the room was given. Untill they wanted a booking their speech seemed sweeter than nectar and now the tone seens so harsh as if we were asking a favour.
2. The food served was not even what we had ordered out of the given menu. Only 3 items were according to the list we gave and the rest looked like the choice they made. 
3. They served scarcely no one has eaten satisfactorily eg daal served was just equivalent to 2 teaspoons ,  paneer gravy just a small spoon with not more than 1 piece served per person ..so after every 3 bites each guest having food , had to call the person serving , to serve some more , this way they served less and people got annoyed and prefered to eat what was served and walk out.
4. They would serve an item in one row and skip serving in the other , in this way they saved alot of food. They mislead us completely,  when we went to have dinner in the end , thats when we started asking then for items as we recalled what items we had ordered , thats when the managements guys started getting items and they even told its getteing ready at 10 30 in the night.
5.The hall didnt even have a music player , when we booked they assured of arranging a cd player and give us  assistance .. but finally we landed 
up playing songs in our mobile .. how awful can it be in front of guests.
With all this, they annoyed all guests to the fullest and charged us fully for the worst ever service in the mame of hospitality . Im sure this would have been the plight of many who would have performed functions here, so please beware of these cheaters. Think twice before you get cheated like how we got.
.

Rude management staff and terrible hospitality, clever enough to cheat you by giving peanuts.

Kandi Tree Hotel

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