Name: Heavens Halt
Address: 700048, 339, Block B Laketown , Kolkata, India, Kolkata, Kolkata, Kolkata, 700089, India
Rating: 3

Location

Netaji Subhas Chandra Bose Airport

Heavens Halt

Kolkata

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

We had stayed there for a family function. The hotel is average or so below average. Nothing great and nothing that bad. Cleanliness was fine. It was near to the location of the function. Its a guest house and not a hotel so don't have too high expectation.

Average. Nothing great.

We booked this property through Oyo and surprisingly this is enlisted as OYO Premium property, while this is poorer than a road side lodge. The room at a glance was ok type. As we were to spend only few hrs so we decided to stay. But slowly their real picture came out. The room and toilet was stinking. Bedsheet and towels was too dirty and spotted. We requested to change the sheet, but they do not have a second one to change it !!! They have a single staff who is nasty like a beggar sitting on the road. As OYO ensures spotless linen, we kept asking for a fresh bedsheet and towel as it was not possible to use those. The nasty staff refused to give that and holding the towel on his dirty cloth he explained it is very much clean. After that it was not of further use at any cost. Room and toilet are probably not cleaned for long. 
The biggest surprise came when we asked about breakfast as we were to check out early in the morning. They said we have fixed breakfast of 4 puris or 2 toasts with butter (not even an egg). We said is this you consider as a complimentary breakfast what other OYO rooms provide ? 2 slices of bread we offer to every street dogs roaming outside my house in the morning. How can you consider it as a breakfast ? And specially when you are charging approx. Rs.2000/- for this room. The person sitting in so called reception had no manners in talking to guests. It was like he is doing us a favour by giving rooms. 
More over, they have no parking space, though it was mentioned in OYO site that they have so. It was our selection criteria also. We parked the car in open road, which is not at all safe.
They do not have wi-fi also, which is another service promised by OYO.
After absolute unprofessional behavior we decided to leave the guest house and we left it when it was 11.00 pm  !!! 
While leaving we needed to shout on the guy to open the lock in the gate, as he was not ready for that also.
SIMPLY AVOID THIS UNHYGIENIC AND DISGUSTING PROPERTY.

SIMPLY AVOID THIS TERRIBLE PROPERTY !!!

The pillow cover and sheets were dirty with stains. I asked for tea which arrived after half an hour in cup saucer uncovered. I left the room within an hour but they made me pay for 2 days. There's no manager present. Horrid experience.

Heavens Halt

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For corporate clients