Name: Hacienda La Cienega
Address: Carretera Panamericana E-35, Machachi, Machachi, Machachi, EC050150, Ecuador
Rating: 8

24-hour reception

Smoking areas

Heating

Gift shop

Chapel

Garden

General

Bridal suite

Room service

Family room

VIP room amenities

Shower/Bathtub

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Luggage storage

Telephone

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Packed Lunches

Bottled water (at extra charge)

Meals

Internet access

Internet

Airport transportation

Transfer

Spanish

English

Languages Spoken

Tour assistance

Tourist services

Library

Bike rental

Billiards

Hiking

Sun Deck

Recreation

Free parking

Parking

Fax and copy machine

Meeting and presentation facilities

Business

Tennis court

Sports

Playroom

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Cotapaxi International Airport

Chachoan Airport

Hacienda La Cienega

Machachi

This is painful for me to write because while I loved the hotel itself, these horses (I assume they are decorative to spruce up the dramatic entrance to the property)  are suffering. They are tied to trees and in the 4 days we stayed, they never moved location. My sister in law stayed the week before, noticed the same thing and asked if she could pet them.  We both asked to whom the horses belong and were told "we don't know, they do not belong to us". If this is true, it doesn't make sense because clearly they are on the property 24 hours per day.  

One horse had wrapped himself around a tree and was unable to move at all. I untangled him.  This picture (attached) is of the female horse with her foal. She is clearly starving and was tied to a tree unable to access fresh grass (again, she did not move locations in the 4 days we stayed).  I am not sure if her foal is nursing, but it never left her side. 

I can only assume these horses are meant to add to the beauty of the property, but please help me remedy this.  Again, I spoke with management and voiced my concerns, but this might take some additional pressure as he did not seem to even know who the horses belonged to. Although I'm sure someone must, as the property clearly belongs to La Cienega.

The hotel is lovely and every single member of the staff is top-notch. Sadly, all I took away was the feeling that these animals were suffering in order to make our experience more beautiful. 



PLEASE HELP THESE HORSES

My family has been guests for many years, always greeted warmly and enamored by the beauty of the place. In the past few years, there is no longer a sense of hospitality or warmth, they no longer decorate for holidays, and the food is mediocre at best. The guy that manages the place has no social graces and is blatantly racist. When we arrived for our Christmas dinner reservation, he had the gall to tell us he gave priority seating in the nice dining room to foreigners (we’re Ecuadorian American but he assumed we’re just Ecuadorian). While everyone else (no one appeared Ecuadorian) seated was in the main room, he seated us alone in a side room even though the main room had an empty table adequate to hold our party. I strongly recommend they fire the racist manager and bring back the magic that used to be characteristic of La Ciénega. 

Terrible management. Racist.  

Arriving at the Hacienda de Ceirnegia and driving down the tree lined drive was like stepping back in time. This gorgeous hotel has been lovingly restored and offers guests a real treat of staying somewhere beautifully ornate but with all the modern luxuries. 

From relaxing in the stunning gardens to playing cards in front of an open fire in the Salon de Cotopaxi, out visit was amazing.

The food delicious and the restaurant offers local delicacies and  a scrumptious breakfast. 

The service is delightful and staff very accommodating.

Luxury Hacienda

If you wish to experience what it may have been like long ago for the wealthy, this hotel will give you an amazing glimpse. The room is lovely, the shower enormous, and the grounds were beautiful. The authentic decor with  modern comforts was splendid. Honestly, stay at a chain hotel anywhere else, why come to the Andes for that? Highly recommend for the traveler who wants that genuine acquaintance with history.

A Beautiful Step Back in Time - the hacienda is gorgeous and lends to an authentic experience. Our room was enormous!

A very nice historic place to stay. Beautiful hallways, decorated well, grounds are nice. Yes it’s cold, be prepared. But there are heaters and fireplaces. Friendly staff, great night’s sleep! The chapel was wonderful, as was the long driveway with trees on each side.

Nice historic stay

Remarkable and beautiful place to spend a night. Depending on what room you have, some are better facilitated than others, the ones with the hearth are warm and characteristically decorated referring to the rich history of the Hacienda. 
When spending an evening in the richly furnished saloon you feel as if time regresses. 
The delightful company of the ginger cat and the fantasmas add up to the experience!

Beautiful, clean and historic

A fabulous traditional hacienda 300 yrs old convenient to stay after the Cotopaxi climb. Staff were attentive but spoke almost no English. We had a grandiose suite of rooms and a stone balcony over reception. No open fireplace but the electric heaters kept us warm. Beautiful gardens with its own chapel! The food was rather underwhelming though.

Traditional old hacienda in remote location

A grand alley leads to this centuries-old hacienda but with a crazy charm...beautiful building, patio and gardens, sidewalks, everything is in its historical juice, exceptionally well preserved and renovated Our suite of over 100m2 was beautiful, clean and very pleasant: obviously heating is not a priority but electric appointments and a good couch are the deal, Restoration for dinner and breakfast correct, nothing more.

I'm not going to lie to you.

I so loved this hotel! Wish I could have stayed longer than the one night. We drove up and my jaw dropped...I felt like I was approaching a castle in England! The hotel is so beautifully decorated, and the staff are so kind and friendly. My room was enormous (larger than my house!) and had its own fireplace! Breakfast was delicious. I would love to come back here. Definitely a gem!

Loved staying at this "castle"!

What a great feeling to residence - at least for one night - where Alexander von Humbolt and many other historical celebrities stayed. The Hacienda has a very rich history and the immense rooms let you get a glimpse of that era. We felt a bit  sad being the only guests - still we enjoyed our delicious meal in front of the huge chimney.

Hacienda La Cienega

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