Name: Estancia San Juan
Address: Vía Las Cajas Km 22 y Medio, Cuenca, Cuenca, Cuenca, 010202, Ecuador
Rating: 0

Smoke-free property

Garden

Terrace

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Parking

Pets Not Allowed

Pets

Contactless check-in and/or check-out

Health and Safety Measures

Location

At the hotel

Mariscal Lamar International Airport

Estancia San Juan

We took an impromptu trip to the Cajas and fell in love with this property. We had a big group of 5 and they accommodated us with ease. It was easy to book, beautiful property, quiet, and so much nature. The workers were so nice and helpful. So many amazing people working together to make this place run. We did on site fishing which was so fun for the kids. The restaurant was warm and welcoming and the food was great. The view was even better. This location is amazing and I highly recommend it. An easy 30 min cab drive from CUENCA.

Excellent experience :) my dog and family had a lot of fun and a relaxing time

Nice place and the service was excellent. Even in cold weather the installations are prepared and they are very comfortable.

This place is absolutely beautiful, and the staff was very friendly and accommodating. They gave me an early check in, helped me get transportation, and let me leave me bag after checkout so that I could go hiking. The food was also excellent. I would highly recommend this place if you plan to visit El cajas.

I believe it was Oct. or Nov. when we stayed here.  Driving in at night, we called in advance and were advised a staff member would greet us and get us our room.  We arrived 8:30 PM, and found the hotel parking area locked.  It was dark and I left the car on the side of the road and knocked on the hotel door, no one was present.  We tried calling to no avail, we honked the car horn and a staff member in an off premise residence came processed us in.  Once processed in, the staff member returned to her home off premises.  Hotel rooms are individual cabin types.  We were alone on the premises, with are car locked in the parking area.  This did not leave us feeling very safe.  The cabin itself was nice and clean.  I would rate the mattress as mildly comfortable.  The cabin is Flintstone esque.  The cabin shower included beautiful stone work.  Our room had a fantastic view of the mountains and beautiful surrounding areas.   At about 8:00 am, we greeted the arriving staff in the parking lot upon their arrival.  They got the restaurant up and running in no time and breakfast was great.  I would not stay here again given no staff on premises in the evenings, being essentially locked in at night etc.... (staff were great, helpful, informative when present).

Cuenca

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

check in took over 20 mins, waiting for the staff to show us our room. There was no cable, no heated floora as advertised, not enough towells and the restaurant closes at 530pm. On top of that, when we tried to leave the property, we had to call several times and around 30 mins until finally someone came to open. Worst experience and service ever. Have never experienced something like this.

Estancia San Juan

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Description of the hotel

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Accessibility

Meals

Internet

Parking

Pets

Health and Safety Measures

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Conditions of accommodation

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For corporate clients