Iberostar Selection Bávaro Suites

First of all, I would like to thank the entire Iberostar team: the servers, the lobby staff, and everyone working at the hotel. Each of them does a remarkable job and contributes to creating such a welcoming and pleasant atmosphere. However, I want to give a very special mention to Manny, our butler. Without him, our vacation would have been just fine. Thanks to him, it became absolutely amazing, almost unreal — like living in a dream. Manny was there for us from morning to night, always attentive, always caring. He texted us every day to check on us, to anticipate our needs, and to make sure everything was perfect. I’ve stayed at many Iberostar resorts, but I have never met anyone who gives so much of himself. Manny truly loves his job and gives 3000% to his guests. His professionalism, kindness, and dedication are exceptional. He is a true gem that the hotel must absolutely keep. Thank you so much Manny, from both Victoria and myself. We will never be able to thank you enough for making these two weeks absolutely unforgettable. We wish you lots of success and happiness for you and your family. I would also like to thank Clara, who served us the best cocktails at the Star Prestige Bar. An incredibly kind woman — sweet, smiling, and always impeccable in her service. Clara made our moments at the bar even more enjoyable and memorable. Thank you from the bottom of our hearts, Clara, we also wish you all the happiness in the world.