Melia Caribe Beach Resort - All Inclusive

These were our experiences and your experiences and opinions might be different. We were there from Nov9-16. We arrived about 1am due to our flight issue, but still the check in was a breeze and we got the room that I emailed for a few months in advance. We had Level room and were put in block 42, room 4210. Room: reading the reviews from others, I am not really sure why people complained. For us it was more than adequate for a family of 4. It was cleaned every day and our fridge was always full of snacks and water. No issues with bed or pillows. But here is the thing, you dont go to a beautiful beach side resort to be in your room 24/7. Otherwise whats the point of being there. Food: it was unreal and so much variety and delicious. From specialty restaurants to the Riviera restaurant which is for level people, to the buffet, it was all good food. When it came to the buffet, my kids were actually excited to go there. So, for the people who are complaining, where do you eat? A quick note: some people complained about stomach issues and they dont realize its not the food but its them that is the issue. When you feed your body processed or ultra processed food constantly and then you eat wholesome food, fruits and vegetables all of a sudden, your body goes into shock and it displays the symptoms of constantly going to the bathroom. Grounds, Waterpark and beach: as everyone else mentioned, its a very well kept resort with beautiful grounds and a great beach. Staff: here is the thing; you tip the people in service industry period. They are all hard working people and they all deserve it. Otherwise they wouldn't be employed by the resort. We treated staff with respect and equals, and we got the same response from them back. They really took care of us. Sadly we were witness to few guests that treated the staff as if they dont exist or they are below them and they wondered why they were ignored. Concierge: our Concierge person was Dayana and what a wonderful lady. She really took good care of us and met all of our requests during our stay. She was constantly in touch with us through out the week and made sure we were OK. Sadly, as of Wed Nov 12, the resort does not offer personalized Concierge service anymore. Will we go back? Probably not, because having a personalized Concierge service is important to us and we picked the resort for that reason. We will be looking at other companies for our next trip. But that's our deal breaker as yours could be different.