Bay Breeze Hotel

Stayed 10 nights for a conference and teaching engagement. I had a quite unforgettable experience. This hotel is at the heart of a nice neighbourhood. The location is great: right at the OCT Happy World near O’Plaza shopping centre, Shenzhen Bay, and Close to metro stations. The hotel itself is trendy, modern, and very clean. Room has a great view and very spacious. Shower and toilet was in separated room. Toilette is complete and expensive. It has a nice Gym for working out. Staffs are all well trained: very attentive, considerate, and thoughtful. Housekeeping staffs (e.g. 聂艾梅 and her colleagues) would quietly tell you that it was raining hard outside, and there was an umbrella we can use. The staffs (Summer) including those at the front desk (e.g. 张新宇 and his colleagues) are all very helpful. When I told them that there was someone knocked my room at 1:30 am and left which waked me up at 1:30 am. They immediately investigated the security video and informed me that it was the guest stayed in next few door away was drunk and mistaken my room as his room. Summer, the staff and manager?, apologized and sent me a small gift and a busked of fruit. You can tell they are making every effort to let guests feeling comfortable and safe. The staffs in this hotel is, perhaps, the best trained staffs in all the hotels in China I have stayed. The way they handled the incident and the great manner exhibit during daily interaction, is impressive. I highly recommend this hotel if you are visiting Shenzhen, for business or for leisure.