The Puli Hotel And Spa

We recently spent two weeks at The Puli House and couldn’t have asked for a better experience for a longer than usual stay. From the moment we arrived, the staff made us feel at home, welcoming our family warmly and going out of their way to ensure we were well taken care of. The design of the hotel is beautiful, modern and serene, with thoughtful touches throughout that create a peaceful urban retreat. Its central location was perfect for both business and leisure, a short walk from excellent shopping options and well connected to key business districts. Whether we needed a quick coffee run to Starbucks, Western comfort food, or an upscale Chinese dining experience, everything was conveniently nearby. In-room dining was solid and dependable, and the daily breakfast was satisfying, nothing over the top, but fresh and sufficient. The spa was a standout, gorgeous and relaxing, and the pool, while tranquil and subdued, remained accessible and kid-friendly throughout our stay. Although some reviews mention the rooms being dark or noisy, we personally didn’t find them dim at all, and sound issues were minimal. Any ambient noise was never loud, late, or disruptive enough to impact our comfort. A special shout-out to our housekeeping team, who were exceptional throughout the entire stay. Having the same team daily made a big difference, they were consistent, attentive, and truly delightful. What stood out the most was how genuinely welcome our children were made to feel. The hotel strikes a rare balance of elegance and family friendliness that made our time there both restful and memorable. We would absolutely stay at The Puli House again and highly recommend it to anyone seeking a refined yet comfortable home base in the city.