Name: Grand Soluxe Hotel
Address: No.1 Shuaishui Bridge South Xihai Road,Xihai Road, Huangshan, Huangshan, Huangshan, 245000, China
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Heating

Newspapers

Ticket assistance

Gift shop

Express check-in/check-out

General

Non-smoking rooms

Soundproof rooms

Room service

VIP room amenities

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Slippers

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Restaurant

Kettle

Meals

Airport transportation

Transfer

English

Chinese

Languages Spoken

Tour assistance

Tourist services

Billiards

Karaoke

Sun Deck

Ping-Pong

Recreation

Offsite parking reservations required

Parking

Swimming pool

Pool and beach

Business center

Event facilities

Fax and copy machine

Business

Tennis court

Sports

Beauty services

Beauty and wellness

Pets Not Allowed

Pets

At the hotel

Room amenities

Huangshan Tunxi International Airport

Grand Soluxe Hotel

Beautiful hotel. Fantastic customer service. Ever ready to attend to your needs immediately. I highly recommend this hotel. Well done guys. Keep up the good work! I must add: Great location for shopping. 

Huangshan

child-bed

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Simply Excellent!

We stayed in this hotel overnight before climbed Mt. Huangshan the next day. The room is small and has balcony which could not be accessed from the room but comes with long joint corridor with other rooms, leading to insecure feeling that people could peep on you at night. The next, my husband noticed that the glass shelves in the room where cups and kettle are stored actually losing one of its screw - if you put something heavy enough on top of  the shelf, you may break the glass.

The room looked so worn-out, and worse the towels were yellowish and when pulled, torn. On 2 am in the morning, we woke up drenched in sweat and noticed that the aircon had stopped working. We made a call to operator and the response was someone would be sent over shortly to handle the problem. After 15 mins nobody came, and we called again and again promised that somebody would come and fix the aircon. Nobody came. When we called the 3rd time, the lady operator asked to wait until tomorrow. My reply was we would have checked out tomorrow and I need to sleep tonight since I have to climb a mountain. The operator abruptly hung up !

We dialed again and when I started to talk, the other side immediately hung-up again. We dialed Housekeeping, and after 3 tries, a guy picked up. We were promised again somebody would be sent over. We waited and until the next morning, nobody turned-up.

It was a terrible experience. In order to escape the heat, we opened the window and caught cold. There were no explaination, no apology offered when we complained to the counter the next morning. The breakfast was terrible with only bland tasted porridge and plain buns.

There were not many quests, except pre-arranged group like us who had to be trapped in this worn-out hotel. It seems that many have shunned this hotel and so should you.

Grand Soluxe Hotel

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