Name: Mekong Dolphin Hotel
Address: Preah Soramarith Quay, Kratie, Cambodia, Kratie, Kratie, Kratie, 10109, Cambodia
Rating: 5

24-hour reception

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Mekong Dolphin Hotel

This hotel is lovely. If you've made it out to Kratie Town in Cambodia, then you're likely thrilled to stay in a hotel this nice. Nice and clean, and the staff are very friendly. The views of the Mekong are incredible. If previous reviews leave you wondering why people are wandering the hotel in not but a towel when there's no pool, bear in mind there is a sauna.

If I could give this 10 stars I would. I stayed 3 nights and it was so lovely!!!

Where to start - was in Kratie for a study tour. From the outside it looked promising, and I was not disappointed.

The staff were lovely.

The room was spotless - robes were comfy, towels fluffy.

Had the best night's sleep on the uber comfy beds. Woke up and had a nice tea and a cig. Met a lovely guest who showed me where the sauna was and finished my stay with no complaints. 

Loved the beautifully carved furniture as a feature in the rooms.  Extra large rooms too so it was nice to spread out a bit.  Our guide organised our evening meal so I have no clue what we had but it was good.  The only reason for a point off was the floor was quite dirty behind the bedside tables and up near the bedhead end.  Otherwise all good.

Stayed for overnight stop in Kratie and found this hotel comfortable, clean enough, and a good location on the riverfront.

Shower useless however, fridge didn't work, and no milk / creamer available for tea, but nothing major. Large room with comfortable bed. Good breakfast choice (mostly Cambodian).

This was my first visit to the Dolphin - and I enjoyed it.   Everything in the room worked (note - solar hot water so cloudy days are warm water) - bed was good - room was cleaned really well. 

Breakfast was included - and was good 
As well - it’s Asian - but you expect that!   I had more than enough food to satisfy my large western belly.  

Staff were efficient and welcoming .  

The reception ok, the staff ok
The location directly at the river very beautiful.
The sunset from the riverside rooms awesome
The rooms clean, the bathroom clean
You cannot expect a 5 star service in a hotel for  35 $

Kratie

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6 bedrooms

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A must stay in Kratie

An amazing hotel that I can't recommend enough

Comfortable one night stay

Great size room & good value

Good Tidy place to stay 

I can not understand all those bad reviews

As others have said this hotel is adequate. The exterior and lobby are nice but once you get inside you realize this is an old hotel with a paired down, apathetic staff. 

When we arrived the elevator wasn’t working. Ok, that happens but it was indicative of the hotel. The room was big and again very old.

There was 1 nightstand and a handful of outlets to plug in devices near the closet and on the far wall (from the bed). 

We called the front desk to ask for an extra blanket and they just say, “no English”. Thankfully we had a guide, so we contacted him and he called the hotel and asked for us. Then we get a call in our room from the front desk and they said, “blanket ready” and hang up. We thought it was weird and went to the door thinking someone would be there with the blanket- but no. So again contacted our guide and asked him to ask them to bring it to our room. And a few minutes later they did. 

There was a bare bones staff and it seemed like they had 0 or very little training. 

The bath/shower is elevated so you have to take a really big step to get in/out. 

Thankfully there was hot water, and they provided shampoo, conditioner, body wash, shower cap, dental kits, q tips. 

Because of an early tour, we had to take a packed breakfast with us. That was only possible because we had a guide to communicate with them. They did a semi-good job with the breakfast- packed nicely but didn’t give us utensils. 

We stayed for two nights. If I ever go to Kratie again, I’d look for somewhere else but if I couldn’t find anything better, would stay again.

Average, old hotel

I wasn’t blown away by the hotel but it wasn’t bad either. We had a nice view of the river from the balcony which was a bonus.
The room was clean and it’s very central.
Unfortunately we got woken up in the middle of the night by a very loud engine, presumably a boat. This happened on both nights we stayed there so we assume this is a regular thing. It’s not the fault of the hotel but it makes me think twice about staying on the front again. 
The pool doesn’t exist so don’t go looking for it! I was surprised when I read on the website that it was heated to 34 degrees.

Ok for a stop over in Kratie

The bathroom has a step down into.  Not a large step just enough to be dangerous if you aren't paying too much attention.  The bathroom is a gigantic step into it and a longer drop on the way out.  The AC is loud but manageable with ear plugs.

Always use the door latch at night.

Room was large and the floor looked clean but the bottoms of your feet ended up dirty.  Couldn't get the tv to work for background noise.

There isn't much to do in Kratie and G Adventures picked the city as a mid-way point for breaking up the long bus ride.  Would have preferred to keep driving onto the Laos border

Breakfast in the lobby is hot.  There is no AC and the fans are not turned on.

It's Okay

Well, at least it’s clean.  I’m guessing this characterless modern hotel was built for Chinese tour groups who can no longer come during the current travel restrictions. Our room was large enough but otherwise barely adequate. 

Mekong Dolphin Hotel

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