Memoire Siem Reap Hotel

The hotel is located on the main street easy access for buses, taxis or tuk tuks. Near is a big supermarket where you can pay local money, also $, prices being also labeled in $. As I entered I was greeted with a cold scented towel and a glass of cold lime ice tea drink. I didn't have to bother even the check in because I was greeted by Vanthornhg UK who presented himself and offered a warm welcoming that rarely I can see nowadays. Keep up the good work, many employees in hospitality business have to learn from him. Near the reception there is a touristic information point so you can ask at the reception what you are interested in: starting Angkor wat visit, tuk tuk ride there, transportation to and from airport or anywhere to the town ( pub street, night market, old market) and even some pottery classes. I booked from the hotel tuk tuk visit to Angkor Wat which was 18$/tuk tuk- 4 persons can use one of the hotel tuk tuk. The driver assisted to buy tickets: one day pass costs 37$ and be prepared for a photo that will be taken on the counter and put on your acces ticket, which you have to keep it close all the time. Near the entrance there is a restaurant where you can have a drink or lunch or dinner. Decent prices but higher than restaurants and pubs on the Pub street, smaller portion as well. 1.5km away, by tuk tuk is around 1$. You should use Grab application. Also near the reception is a store with very good quality clothes and jewelery. Also a spa, which is near the hotel, you will be escorted there by a hotel employee. Nice experience by the way. Prices starting 15$ one hour massage. The room is big enough, clean, complimentary water, coffee and tea, refilled everyday. Also, in the room you will find sleepers that you can use for the pool. Pool is not big but is cozy and well equiped with towels. The breakfast has a lot of dishes: locals and Europeans. There are fresh fruits also, omelette stand as well. I definitely recommend this hotel. Is a real gem especially customer care services. I was asked for feedback, given fairly and it was an extremely nice surprise to be awarded with cocktail from the bar, delicious by the way ( I decided for a strawberry daiquiri). Once again, congrats for your work  Vanthornhg UK and for taking such good care of your customers!