Name: The Old Town Residence
Address: Knyaz Tseretelev 11, Plovdiv, Plovdiv, Plovdiv, 4000, Bulgaria
Rating: 7

Location

Plovdiv Airport

The Old Town Residence

I was invited to a wedding there. I liked the imperial Russian style. Admirable paintings were hung on the walls. The food was tasty. There is a balcony from where you can see a beautiful view of the city. There is also a garden under the balcony. I recommend it.

The Old Town Plovdiv is a beautiful place to visit and see different architecture from west Europe. It is lovely walk around the hills. The town is dusty during the summer. The food is delicious. A lot of fresh healthy salad .

Plovdiv

child-bed

child-bed-fee

external-private-bathroom

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shared-bathroom

10-beds

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

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oceanside

panoramic-view

park-view

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pool-view

river-view

sea-front

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with-view

annex

basement

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1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

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breakfast-for-2

pets-allowed

wi-fi

park access

A nice place with beautiful decoration

It's quite a while since we were here, so we have estimated the date.  It was one of the weirdest places we have ever stayed.  The main rooms are lovely and comfortable (the attic ones are more on the bedsit line with roof windows and no curtains) - lots of marble and kitsch.  On the main floors, you share a bathroom, which is great if fellow guests realise it!  It's well set up for a small group of friends to rent a section of the hotel with a seating area between rooms. We only shared a bathroom for one night, then had a couple of nights as the only guests in the whole place.  Even the hotel staff seemed to have gone into hiding until a hugely noisy party for someone connected with the hotel ensured that we had as little sleep as possible on our second night. I can't imagine that these parties are a regular thing, but we would have booked somewhere else if we had known.  Thankfully, the music was quieter from 3 a.m. and our earplugs almost sufficed. The final night was fine.  Breakfast was OK, the service slightly odd (we felt as though it would have been more convenient for the staff and owners if we had not booked).  All in all, despite the comfort and attractiveness of the surroundings, we would not book again.

Opulent Bates Motel and noisy party

We have just returned after a week in the " VIP Suite" where we booked all 3 rooms.  The hotel
 on the surface looks fabulous.  All marble and gold leaf and over the top decor.

 It is located on a brilliant site on a hill overlooking Plovdiv and the views over the whole town are stunning, especially at night.

The whole place could be wonderful if only the staff looked after their guests a bit better .

The service we experienced was surly - bordering on rudeness. The breakfast was pathetic.

No orange ( or any) juice. No yoghurt. No cereals or fruit of any description.

Just a plate with a small piece of spam/luncheon meat and 2 small squares of cheese.

A couple of pieces of toast and a sachet of butter , jam and honey.

I asked for black tea and was told by the waitress that they didn't have any black tea.

She couldn't be bothered to get it as another worker ( a young boy) overheard and promptly

arrived with a few tea bags.

Another morning my son in law asked for his coffee to be heated up as it arrived cold and he was told it couldn't be done as ' the coffee machine was broken'

I had the feeling we were just a nuisence.

Our whole apartment was very dirty indeed and was not cleaned for the whole week we were there.  The shower, toilet or wash basin were not cleaned once.

It looked like it has not had a good clean for a very long time.

I looked under the bed and it was thick with dust, as was everywhere. Moths were flying out from under the bed.

I noticed several black dots on my sheet and several more on my pillow!!!!

To add insult to injury, 3 of our party left with  rather dubious bite marks!!!!

At the weekend, the whole place turns into a wedding factory with music belting out until 2am so we got no sleep on Friday, Saturday or Sunday night, when they had 2 weddings back to back.

The whole place is ideal for weddings and I got the feeling that the bed and breakfast guests were just useful for filling beds in between weddings but were not really wanted.

We were never greeted with a " good morning" or a "goodbye" when going out.

In fact the staff just looked through us.

If I return ,I will definitely stay in a Bulgarian hotel ( who are warm and friendly people) and not with Russians.

To say I had a disappointing experience would be an understatement

Worst service I ever experienced

We have had our wedding there for the sole reason that the interior Russian Baroque Style is amazing, however, this is where the beauty of this place ends. 
- Hygiene on the scale from one to five is 0. 
- Food - Average 
- Unprofessional and not properly trained staff works there
- If they can cheat you (which they know they can) they probably would. 
- 10 years ago it was a beautiful clean and nice place, nowadays just an ordinary hotel in Plovdiv that does not even deserve a 1 star rating. 
BE AWARE of the pricing list, not a GOOD VALUE FOR MONEY THOUGH. 
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The Old Town Residence

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