Name: Innkeeper's Lodge Birmingham - West , Quinton
Address: Quinton Toby Carvery, 563 Hagley Road West, Birmingham, B32 1HP, United Kingdom, Oldbury, Oldbury, Oldbury, B32 1HP, United Kingdom
Rating: 8

Smoke-free property

Heating

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All Spaces Non-Smoking (public and private)

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Non-smoking rooms

Family room

Cable TV

Hairdryer

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Iron and board

Telephone

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Kettle

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Free Wi-Fi

Internet

English

Polish

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Free parking

Parking

Family/Kid Friendly

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Pets Not Allowed

Pets

Location

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Room amenities

Birmingham International Airport

Coventry Airport

Innkeeper's Lodge Birmingham - West , Quinton

The room was clean The staff were very friendly there was nothing they couldn't do for us. We really enjoyed our day and we can't wait to return The staff did their upmost best to keep us happy even when we had a late check-in and help us when we were checking out Nothing was too much trouble x

Visited for a carvery and I must say the  food is always very nice and is always being topped up as soon as it falls low, staff are very friendly from management, carvery deck, chefs and waiters I am yet to meet with a rude member of their staff. 
Highly recommend here to eat you won't be disappointed

Excellent place to stay. Clean, tidy and nicely furnished rooms. Dinner and breakfast excellent. Friendly staff. Beats any other budget hotel chain. Secure accommodation with plenty of space in room. Room had a desk to work at. Was on busy road but room was at rear of property so not a major problem.

Comfy night in a quiet room away from road and very comfortable bed. Had a great night's sleep. Good size room and huge bed. 
Able to get a roast dinner and had a lovely breakfast in morning. Very convenient for M5. Great. 

I think this hotel is great for it's rating in Birmingham.  I have been coming here for over 3 years and always feel relieved when a room is available.  Their family sized rooms are a generous size and comfortably caters for my husband and I and 2 children.  Its location is fabulous, as it's only a 10 minutes drive to my father's, when I come to see him in Edgbaston.  I did recommend this hotel to a neighbour who was looking for advice on where their relatives could stay.  Staff are personable and polite!

Stayed for 2 nights. Comfy bed excellent value breakfast buffet. Simple service. Couldn’t fault it. A great start to my day and a carvery after work. Friendly staff and chefs, always happy to help. A very busy place though. Booking would be advisable

This hotel has great transport links and a good sized car park meaning it is excellent for visiting the city.
The room was clean and well equipped although the shower sealant was discoloured. The staff were welcoming and very helpful. 

I stayed here during the Commonwealth Games.  The price was competitive for Birmingham and was only a 20-minute bus ride out of the city centre.  
Check in was ok - could have been better, but there were quite a few checking-in at the same time.
The room was large, with a massive bed ... so comfortable.  Had breakfast a few days - good value although would have preferred some porridge some mornings.  Joan, the breakfast host, however, was a delight.  She was chirpy and kind which really got the day off to a good start.
If I was staying in Birmingham again - I would stay here.

Stayed here whilst visiting family in the area with my elderly parents. The hotel is well situated close to Halesowen and Birmingham centre and is on the bus route if needed.
The old pub building was very warm and inviting and all the staff couldn’t do enough for you. I would particularly like to mention Joan who worked in the mornings at reception/ behind the bar, and the lady who worked in the afternoons also although I didn’t get her name, they were both friendly and helpful, as were all the staff.
The bedrooms were spacious and the bed was very comfortable. The only down side was the lumpy pillows but they didn’t affect my sleep.
Overall, comfortable and good value for money

This is just the most amazing place to stay. The accommodation is excellent priced reasonably and the Staff cannot do enough for the clients All housekeeping, General Manager, Bar and Carvery staff /Reception - just everything. They are so helpful and professional and put themselves out to ensure you have a comfortable stay. We have been visiting there for over 20 years. Thank you Toby

Oldbury

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We were checked in by a lovely, friendly lady called Ramona who made the check-in process easy. Friendly staff throughout the stay.

We had a carvery on sunday evening which was very nice. My friend had a chocolate and orange pudding with ice-cream that was highly recommended by the waitress that served us between 7:00-8pm (we think her name is Danielle. She is a credit to the company).

Room was clean apart from a strand of hair on the bathroom floor. Shower was ok but could have done with a bit more water pressure.

A couple of issues with the shower. The first being the showerhead fixture - it didn't tighten properly causing the shower to keep falling down which could have resulted in us being hit on the head while showering - very awkward to have a proper shower. The second is the shower door. It is a part folded door which leaves a gap and when showering the water sprays onto the floor which could be a slip hazard

Catch up break with friends

Highly recommend

Great place to stay on business or for personal stay. Warm welcome. Good food

We arrived and waited for our room key.
We was given it by a blonde girl then was left to find our way. The room was comfy with tea coffee, toiletries towels etc the usual room template. There was children running up the corridors upto midnight and then again from 6am ( NOT THE TOBYS FAULT ).

NOW BREAKFAST. 
We came down and queued at the bar and was told to help ourselves 

Asked for cutlery and was told to queue at the bar. 

Went to the coffee machine no cups when I asked for a cup I was told to queue at the bar. 

My children asked for coco pops but I couldn’t find as advertised on the menu. When I asked where it was I was told I had to queue at the bar for some.

I looked for some orange juice but couldn’t see any so I asked again and you’ve got it it was behind the bar.

There was pancakes with chocolate sauce and marshmallows advertised on the menu but could only find syrup so we had the cooked breakfast which was really nice.

WHY DONT YOU PUT CUPS NEXT TO THE COFFEE MACHINE AND PUT CUTLERY ON THE TABLE AND CHILL THE OJ? THIS WOULD BE LESS OF A HASSLE TO EVERYONE.

On departure we put the key in the drop off box and left through the bar. No goodbye no how was your stay nothing. Not even eye contact

ROOMS=BRILLIANT  BREAKFAST=NEEDS WORK

Fantastic experience for 3-star rating

Stayed for a weekend, lovely place, room was nice, ground floor with disabled access the room was big enough and the bathroom was well appointed.  One down side to the room was the lighting was not the best but other than that was good value for money, and as we paid for breakfast as well we got the Toby buffet breakfast which was awesome.

Weekend away, lovely place to stay

Good room, convenient location, avoided queues in the Toby Carvery as we were staying onsite. Smooth check in didn’t need to venture elsewhere - prefect spot as was due to be admitted to Royal Orthopaedic next day. Unfortunately kitchen was down next morning cut complimentary toast etc was provided. Plenty Of parking spaces - would stay here again.

Good location for Royal Orthopaedic Hospital

A gem - wonderful place to stay

Handy location for Sandwell Aquatic Centre. Simple accommodation, clean. Offers breakfast which was very basic, only fry up offerings and bread to toast, no continental offerings out or juice. Room was a good size and the bed was comfortable

Innkeeper's Lodge Birmingham - West , Quinton

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