Serene Boutique Hotel & Spa

Name: Serene Boutique Hotel & Spa
Address: 16-18 Bat Su, Hanoi, Hanoi, Hanoi, 10000, Vietnam
Rating: 9.8

820 mfrom the city center

2.2 kmfrom subway station Cat Linh

from € 66

Fantastic

1256 reviews

9.7

nicolaohaire

Myself and my partner stayed in the Serene Boutique Hotel in Hanoi a couple of months ago and it was a wonderful experience. The location was great, situated in the old quarter and within walking distance to alot of tourist attractions - ie. Note Coffee, Water Puppet Theatre, and nice restaurants. The service from the staff members was exceptional. We had an amazing receptionist named Minh who went above and beyond to make sure we got the most out of our stay. He helped us plan out our itinerary for the week and booked all of our trips and transfers which was incredibly helpful. We stayed in Hanoi for 3 days but also did tours to Ninh Binh, Ha Giang (Loop) & Ha Long Bay. The hotel allowed us to store our luggage in the hotel between trips which was fantastic. The tours organised by Minh were incredible and this whole week was certainly the highlight of our Vietnam trip so far! Thank you to Minh and all of the incredible staff here for being so welcoming, accommodating and for being incredibly helpful during our stay. We are very grateful and would definitely recommend this hotel to others. 10/10 service! 🌟

Popular amenities

Free Internet
Transfer
Suitable for children
Bar or restaurant
For guests with disabilities

Location

Cat Linh • 2.2 km
La Thanh • 2.8 km
Thai Ha • 3.7 km
Noi Bai International Airport • 20.4 km

Available rooms

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Location

16-18 Bat Su, Hanoi

Airports
Noi Bai International Airport • 20.4 km

Subway
Cat Linh • 2.2 km
La Thanh • 2.8 km
Thai Ha • 3.7 km

Description of the hotel

Location

Everything you need is in one place. Resort «Serene Boutique Hotel & Spa» is located in Hanoi. This resort is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Cat Linh.

At the resort

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.

The beauty and wellness services: a massage room, a sauna and a spa center. To book an excursion, consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.

There are other services available for the guests of the resort. For example, a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English.

Room amenities

Guests will find the following in the room: a shower, a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type A

220 V / 50 Hz

Type C

220 V / 50 Hz

Type G

220 V / 50 Hz

Number of rooms and floors

46 rooms • 8 floors

Services and amenities

General

ATM
Air conditioning
Elevator/lift
Currency exchange
Smoke-free property
Heating
Newspapers
Ticket assistance
Express check-in/check-out
Television in lobby
Private check-in/check-out
Reception desk

Rooms

Bridal suite
Non-smoking rooms
Room service
Fridge
Family room
Cable TV
TV
Minibar
Hairdryer
Shower/Bathtub
Shower
Wardrobe/Closet
Bathrobe
Slippers
Toiletries

Accessibility

Accessibility features

Services and amenities

Iron and board
Ironing
charged separately
Luggage storage
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Diet menu (on request)
Breakfast
Buffet breakfast
Breakfast in the room
Cafe
Restaurant
Bottled water
Kettle

Internet

Free Wi-Fi

Transfer

Car rental
charged separately
Airport transportation
Transfer services

Languages Spoken

English

Tourist services

Tour assistance

Recreation

Bike rental
Hiking

Parking

No parking

Pool and beach

Beach/pool towels

Business

Fax and copy machine
Conference Hall

Beauty and wellness

Massage
charged separately
Sauna
Spa
charged separately

Kids

Babysitting and childcare
Family/Kid Friendly

Pets

Pets Not Allowed

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 12:00

Additional bed

You must specify the maximum amount
345000 VND per guest per night

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 12:00

Additional bed

You must specify the maximum amount
345000 VND per guest per night

Payment

In the hotel

In cash in the currency of the hotel — VND
By card

On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more

9.7

Fantastic

Based on 1256 reviews from guests around the world.

159 reviews are available in your language

Cleanliness
8
Hygiene products
Location
10
Meals
Value for money
8
Room
8
Service
10
Wi-Fi quality

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Serene Boutique Hotel & Spa

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