Name: Firth Hotel & Restaurant
Address: 5 Clifton Road, Lossiemouth, Lossiemouth, Lossiemouth, IV31 6DN, United Kingdom
Rating: 7

Smoke-free property

Garden

Terrace

No elevators

General

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Picnic area

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Lossiemouth East Beach

Harbour Treasures

Inverness Airport

Firth Hotel & Restaurant

Lossiemouth

AVOID. Where to begin, I visited with my family (3 people). The service was terrible. We ordered drinks on arrival, mixers for spirits just handed in an unopened cans one of which had a 90p price and they charged £2.50. They forgot one the spirits.  This was the only occasion in 2 hours we were offered  drinks. The starters took a long time. Prawn cocktail and scallops (covered in sauce) so all you could taste was sauce, scallops really tiny. Mains took longer, again overloaded with sauce , when we asked for fresh cutlery it was slung on the table in a pile, no fresh serviettes.  Service awful could not get anyone’s attention. No one asked if we enjoyed our food which we didn’t and left the majority of it.    No one seemed to care that we had a terrible experience. Won’t visit again.

Better off going to the chippy!

Even a score of 1 is too much. 
Customer service, substandard.  Waitress and Manager need training on how to deal with dissatisfied customers. Their method is just walk away.
Food, inedible. Drowned in sauce. Had Sea Bass. Still searching in the Moray Firth for the rest of it. Pitiful portion size. I asked for Mussels as a main (serve it as a starter but the Menu did not state it couldn't be served as a main and the waitress said it was possible.). So they arrived. Starter size as well as cold. The Manager was getting very defensive when challenged. Not one member of Staff came over to see what the problem was. We had to tell them we were not paying for it. They should have said we wouldn't be charged. Not even an apology. Absolutely disgusted. Do not waste your hard earned cash in this place. Go to the local chippy instead.  And it wasn't just us having problems. The table behind us described their meal as 'an epic fail'.



Be better off with a slice of toast.

Before you die, you need to eat this! Such a wonderful warm welcome with friends including a lovely pup. Cosy, clean, wine at perfect temperature as was the Guinness and the Stella.
Food wise a marvellous invention. Amazing! And will be back to see what they've invented next! BTW is loaded fries with roast beef, white pudding, pigs in blankets, gravy, Yorkshire. All to the backdrop of a fab 80s mix! 

Heaven sent food!

Location for walking the Moray Coast Trail couldn't have been any better. Right across the street from the beach. Wi-Fi access was great. The burger in the restaurant hit the spot. The staff were run off their feet, but so wonderful. 

Great location across from the beach

Gorgeous meal last night. The staff were helpful and polite. Food was delicious and spoilt for choice with the large menu. Gluten free options were excellent too. Thanks very much, we will definitely be back again. 

Fantastic food, great staff!

The rooms in this hotel are unbelievably small, we booked a double and there was barely enough space to walk around the bed. The bathroom consisted of a toilet and a small shower with a folding door, these were placed in a closet sized room next to a small children’s wardrobe. The sink was at the end of the bed, so basically you could wash and brush your teeth without leaving the bed. We didn’t eat in the hotel as the menu seemed to predominantly consist of burgers. Overall an experience we do not ever want to repeat.

Lossiemouth’s tiny teeny hotel.

Overnight trip in single room. Was clean and comfortable, small but adequate, views were amazing but windows were covered in seagull crap, there are a lot around but feel with the views in offer this is something that should be kept in top of.

June overnight stay in single en suite.

Pleasant stay, room ok, wardrobe pretty dated. Concerned over level of cleaning, tv remote was missing and eventually found partly under bed which would suggest bed hadn’t been moved for cleaning. Breakfast ok but feel it is overpriced.

Pleasant stay

Our unexpected late arrival was masterfully handled by the hotel staff. . There were awesome views of Moray Firth. Cute well run small hotel. Very walkable area along the street next to the sea wall.

Firth Hotel & Restaurant

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