Name: Old Hall House, NEC
Address: Meriden Road, Nr Meriden, Coventry, Coventry, Coventry, CV7 8DX, United Kingdom
Rating: 7

Smoke-free property

Heating

Garden

Terrace

General

Bridal suite

Non-smoking rooms

Family room

VIP room amenities

Rooms

Accessibility features

Accessibility

Diet menu (on request)

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Picnic area

Recreation

Free parking

Parking

Business center

Event facilities

Fax and copy machine

Conference Hall

Business

Golf сourse (within 3 km)

Sports

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Heart of England Events Centre

Birmingham International Airport

Coventry Airport

East Midlands Airport

Old Hall House, NEC

Coventry

The welcoming area upon arrival has a door that you can't see the staff behind so you have to ring a bell and wait. Not very welcoming when you hear the staff chatting behind the door before they come and welcome you.  It was dark outside and so finding our accommodation once given the key was very difficult as you weren't escorted to the accommodation. Thankfully we had a torch with us to assist our direction. No info was provided on the Wi-Fi availability at checkin. We suggest a one page sheet is given to all guests covering all the various points like heating, Wi-Fi and meal times and restaurant location. The note inside the cabin re switching on the hot water was misleading. We had to revisit the checkin staff to ask where the switch was. We advised the staff again the next day of this and they said it would be updated as they agreed it was incorrect. As for the bedding, the mattress was atrocious, you could feel the springs coming through the top of it. There were stains on the mattress. No mattress or pillow protectors were provided.  Nor were any additional blankets provided incase it turned really cold during the night and the panel heater wasn't sufficient. The TV remote needed a through clean as it was disgusting with grime all over it. On the positive side, the food in the restaurant for both dinner and breakfast was lovely and the staff were responsive and engaging.

I stayed in the log cabin. It was cosy, very warm [November] with radiator on.

clean room and comfy bedGreat location for NECeasy parking - FREE!

I loved it there!  What a wonderful friendly quirky place

Had an absolutely wonderful experience staying here. The staff were extremely helpful and friendly and always willing to go the extra mile. The cleaning staff had folded my clothes for me whilst I was away and made the room extremely clean for each return after working during the day. I personally had bothered every bar tender to make me a Moscow mule (in which I had learned is not commonly asked for in the UK) and every time they were very willing to work with me and make it happen! I will be staying here again!

Lovely stay, exceptionally quiet and relaxing and comfortable bed.

The pod Bill was amazing and the kids enjoyed there stay

This is an old property so do not expect all mod cons. Big old 4 poster bed which was comfortable. We booked for 2 adults, one child but when we arrived at 21.50 hours we noticed there was nowhere in the room for our 14 yr old to sleep. We dashed down to the bar staff who book you in when arriving late as we knew they were leaving off at 22.00 hrs. Thank goodness we caught them or we would have gad nowhere for him to sleep and noone to ask as all staff dusappear at 22.00. Theyy had overlooked the booking and the bar staff gad to then find us another room. We were moved to another room with a sofa bed. The room had not been cleabed for some time as there wete cobwebs on the furniture and a pair of trousers under the bed which were also full of dust so had been there a while. The remote for the tv was broken. We slept ok although the room was really hot so had to have window wide open all night. Breakfast was a cooked breakfast which was lovely but not gluten free so I had mine without the bits I couldnt eat! They did have gluten free bread but needed guidance on cross contamination. No healthy options for breakfast jut this was ok for us. Beware when arriving that you need to turn into the conference centre driveway to find the old hall. This is not marked as being there.

Pods are great food and breakfast was amazing. Oir sencond stay here and woild stay again

Old Hall House, NEC

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment