Name: Misty Cave Hotel
Address: Tekne Ici Sokak 4, Urgup, Urgup, Urgup, 50350, Turkiye
Rating: 10

Smoking areas

Ticket assistance

Terrace

Outdoor furniture

No elevators

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Hiking

Barbeque

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Nevsehir

Kayseri Airport

Misty Cave Hotel

Urgup

The worst hotel I have ever been to. The staff made our stay so uncomfortable. Starting with his lack of communication and ending with making me and my girlfriend so embarrassed in front of others. First, he never told us that we have to put a sign on our door if we want our room to be cleaned. We found out about this the next day when we came back from city tour and found our room not clean and saw the sign in the room. When we questioned the staff why he never told us the cleaning rule the first day. He didn’t say sorry or explained himself and with little to no English he spoke, we still were understanding.The next day we asked him if he can call a shuttle to take us to airport at 10:30am explained to him that we had our flight at 1 30pm and we did not wanna be late. and he said okay. At 10 30 am sharp my girlfriend and I carried 4 luggages from second floor to the front lobby to find out, he said the shuttle will not be there till 11 20 am again without any apology. Being all mad getting up earlier and rushing our breakfast, we dragged our baggage back to room again. This time shuffle arrives at 11 20, within 10 minutes after we left the hotel, the driver gets a call that same staff at hotel wants to speak to me. He said something like payment did not go through. The driver took us back to the hotel and we found the staff in the shuttle demanding for 115 euro in cash only in front of other people made me and my gf so embarrassed; again he didn’t say sorry.

Worst hotel staff member ever

Welcoming, amazing room and facilities with large superking bed, double shower with excellent pressure plus spa bath, cave room spacious and comfortable - breakfast is freshly cooked in a room with a view, close to everything - remembering that you need a car to see everything too.  Would stay again.

Best hotel- stay here

Only knock is how hot the room was at times. Literally everything thing else was insanely nice. I opened the door to let cool air in to cool it off. I will be returning as it wasn't a huge tourist stop being in Urgup, which was nice.

Amazing place! Food, cleaning, bedroom, employées, all is amazing!

A most unique cave room with Turkish bath.  Fantastic breakfast.  This place is great

One of the nicest hotels I stayed in in Turkey. It only just opened, so everything is brand new, beautifully designed and executed. The staff are all extremely nice and helpful. The breakfast is served in the restaurant with panoramic windows and is absolutely delicious! Highly recommend!

Gorgeous

The room was awesome, with jacuzy inside and Turkish Bath. I think because of pandemic the AC is not working, but it was ok because weather is not really cold. Staff was so helpful, but i think they forget to out water inside my room.

Awesome New Hotel

Booked this hotel for a family of 5 (2 rooms) and selection was made despite reading mixed reviews on tripadvisor. In all fairness, SOS is not a bad place. It does have decent breakfast with freshly fried french fries and soft bread. The view from the hotel is indeed worth a postcard shot with pigeon valley right before your eyes. Kemal was trying his best to be a good host and we kinda appreciate it. And it pretty much stops there.

The hotel room is super tired. TV in one of the room was the box TV and in today's world, the monitor would be slightly bigger than that. Room has no place to hang our clothes, soaps are sparsely provided and at times confusing (two types of shampoo with different color), towel smell of cholorox, not enough lighting in room, poor internet and the list goes on. Best of all, there are alot of faeces found at the brush in the toilet that it stinks the whole toilet.

We moved out after 1 night even though we supposed to sleep for 2 nights. I understand that the hotel will be undergoing renovations at the end of the year but i think it need to be done now. The price is not cheap and having travelled more than 12 hrs to be there for a holiday, i coulsnt help but to find a cheaper place next door for better accomodation in all senses. All the best!

Surprised and so unexpected!

Professional and knowledgeable manager who made all of our activities easy for us by handling the bookings.  Brilliant location, slightly out of town but an easy walk into town.  Very reasonably priced when compared to others 

Misty Cave Hotel

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