Name: Jhanna's Inn
Address: Serena Street, Brgy. Buena Suerte, 5313, El Nido, Philippines, El Nido, El Nido, El Nido, 5313, Philippines
Rating: 5

Air conditioning

Smoke-free property

Ticket assistance

Terrace

Reception desk

General

Non-smoking rooms

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Rooms

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Tour assistance

Tourist services

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Location

At the hotel

Room amenities

El Nido

Cesar Lim Rodriguez Airport

Jhanna's Inn

Recently visited El Nido and did a tour with Jhanna's. An incredible experience made even better by the great staff. Jomar was a great guide. Water shoes are a must for the tour! Buy your own or rent from somewhere, but don't wear sandals!

Great room, great price, great tour guides, great location...ate was so helpful, very hands on. less money, great experienced! When i'll get a chance to get back to El Nido, i'll be staying here again...thumbs up! 👍

child-bed

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

A+++ Island Hopping Tour

Great indeed!

We got moved to this beach front hotel due to overbooking in our hotel. The case itself was a nightmare and staying in one this hotel's closet-look-a-like rooms did not help the situation. The worst thing happened however during the night when the walls started to make loud and uncomfortable noice time after time so that we could not sleep at all. At morning the lady in the reception said with a lazy voice that there are rats in the walls.

+ no hot shower, no breakfast and no working wifi 

Rats in the wall

I recently travelled to El Nido few days ago and I used a travel agency called E-Philippines to book my itinerary w/c the travel agency was able to get me a good package deal from my accommodation ,tour and van transfer to and from.Having said all that everything went well from the time of arrival.Then the downside came along the next day .According to the voucher that was given to me ,we will be picked up by the tour agency in our hotel by 9 am ,so me as a very prompt and timely mannered person ,we were already up by six ,had breakfast by 7 and we were ready by 8 and we were just waiting for the time and for us to be pick up for the tour.Lo and behold it’s been 9:30 and some of the boats already left for the island hopping but we were still waiting and no calls from the agency ,when we asked the boat tours people we were told we are not on their list so I seemed help from the hotel management to help us find the agency responsible to pick us up ,by 9:55 am the manager from the hotel was able to find the agency and we were told that no one knew about us then finally they said they will pick us up,this time I was so furious that the arrangement was not properly coordinated by the travel agency and the tour owner it’s called Johanna’s tour started blaming the tour guide instead of taking responsibility of the disaster.She kept on apologizing to me and even waived the 200 pesos environmentally fee from w/c I couldn’t careless.The tour was delayed and 12 other people got stuck in the boat for 1 whole hour because of the agency’s irresponsibility to coordinate their tours with travel agency,they have no process to do their things it’s come what may,I will not recommend this tour agency in any given time to all the travelers and to be fair the boat crew was the one’s who did a very excellent service recovery.They were so scared that I’m going to report them and they are scared to lose their job but I assured them it was not their fault but their agency or the person who is responsible coordinating the tour.Yet  the boat crew did a very excellent job doing what they do and went beyond my expectations in regards of service recovery,they did a fantastic job of giving their customer a 💯 satisfaction and that credit only goes to those boat crew from Jhanna’s tour .

Boat tour/Agency/Van transfer

We were online booked to this hotel and we are 4 in the family. We were placed in a room good for two and were provided matresses which are not even comfortable. The aircon cannot even accommodate us in the room - it was hot and the aircon keeps on being shut down (I am not sure if this is intentional or not). They cannot even confirm what happened why we were placed in that room. The agency confirmed they booked us in the room for 4 people ONLINE but I guess they cannot even manage their bookings properly. Worse, we were set the expectation we will be moved to another room but it did not happen. Although their organized tours were okay, this place is surely horrible. Needs major improvement.

Jhanna's Inn

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