El Faro Apartment

I was unaware that I needed $100 cash deposit. Prior to arriving I had been communicating with Christian, as I wished to cancel my reservation because I couldn't reach anyone to ask questions the day before heading there. Christian got in touch via email and informed me that they had security, etc (it's off to it's self) and we communicated about me not canceling my reservation. When I arrived, I was informed that my reservation had been canceled. I arrived at 1245, had to cancel my excursions because the next room wouldn't be ready until 4ish. The room was ready right before 6 and I wasted a whole day in taxis and waiting. Clinton, the staff at the hotel was very accommodating and nice. He negotiated taxi rates, etc for me because I had been in and out of the taxis all day.