Name: WoodSpring Suites Cherry Hill
Address: 1830 Frontage Rd., Cherry Hill, Cherry Hill, Cherry Hill, 08034, United States of America
Rating: 9.5

24-hour reception

Elevator/lift

Smoke-free property

Express check-out

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Coffee/tea for guests

Meals

Free Wi-Fi

Internet

Parking

Fitness facilities

Sports

Pets allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

Barclay Farmstead Museum

Northeast Philadelphia Airport

Philadelphia International Airport

Mc Guire AFB

Trenton-Mercer Airport

Doylestown Airport

Wilmington Airport

Ocean County Airport

WoodSpring Suites Cherry Hill

Cherry Hill

The room was dusty and the blankets were dirty Also the carpet in the hallway was smell so bad  also the one in the elevator me and my kids get sick because that Also on the website says that they serve breakfast but when I asked them on the morning they said they don’t serve! Also when I get out this morning there was two guys drunk and having couples beer with them in the elevator!!

Our check-in experience was rude - I gave Kia at the front desk a friendly "Hi" upon arrival and was given stank face in return. I can easily tolerate a range of customer service levels, but this went beyond lacking customer service and just was the front desk person being impolite to me or to other travelers. It was a rough start, and then when we got to our room, it was a little below what we expected for the experience - and our expectations were already modest. There was a lack of comfort in the room and the toilet clogged from light, routine use. There was also a smell coming from the shower drain. I would not be back here.

Below Expectations and Poor Service

Overall stay at this hotel was needed for my family as it was the most reasonable pricing hotel in the hotel. Front desk was professional and somewhat helpful. Kinda was misleading with my pet because a support dog I wasn’t charged the first night but was charged when I extended which wasn’t on my behalf it was the actual hotel fault misleading I didn’t have to pay for my pet as I never do. Paying the $50 for the extension was weird. Hotel Room was okay to stay at not sure if it was a pet room but there was a little smell, floor was a little sticky, and also mold in the bathroom. You can smell the mold coming from the bathroom especially when you keep it closed which needs to be taking care of wasn’t good for my children. Also a bar of soap was left on top of the shower I guess from previous guess along with dirty white towels that had lent and little hairs in the towel. Just wasn’t comfortable showering felt very yucky. Would I stay again I’m not sure.

Shower Mold

Room was absolutely spotless, I still cant get over that there was a full kitchen in the room with a full size fridge and freezer combo, dishwasher, microwave, and small stove top and counter space! Most rooms twice this price don't even have a mini-fridge!Most importantly, and I know I'm repeating myself, but the room itself was SO clean! It was amazing, even under the sink and behind the toilet were dustless. Bathroom was a great size with a fan, and shower was the length of a bathtub with great pressure and hot temperature. Overall, I can see why it's an "extended stay" hotel- this room was nicer than my apartment haha.

Cleanest Hotel Room w/ a Full Kitchen!!

Women that work the lobby check -in are very nice.

Hard bed

I’ve been saying with them for a bit now and they are so nice

Rude staff, I didn’t check out because no one is barely at the front desk. They rarely have clean linen to exchange. The room wasn’t that clean, they forgot the bathroom mirror and the microwave. The mattress protection looked as if it seen better days. Never going back!

The room was a decent size with a full size refrigerator and dishwasher, but there was no coffee maker in the room or coffee on the premises.  Not sure why they provided coffee cups in the room. The bathroom was fine except one of the towels had pretty nasty stains on it. I’m doubt I would stay there again.

WoodSpring Suites Cherry Hill

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment