until October 19, 2025
Arbat Stars Hotel and Apartments (ex Marriott Novy Arbat)
from 521 PLN
- Photos of the hotel21
- Guests' photos26
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Gorbaty Bridge • 400 m
- Smolenskaya (Filyovskaya) • 590 m
- Smolenskaya (Arbatsko-Pokrovskaya) • 630 m
- Melnikov House • 790 m
- Arbat • 830 m
Available rooms
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Location
Arbat, ul. Novyij Arbat, 32, Moskva, Moscow
- What's nearby
- Gorbaty Bridge • 400 m
- Melnikov House • 790 m
- Arbat • 830 m
- Presnya Historical Memorial Museum • 920 m
- Moscow Planetarium • 970 m
- Magic Museum • 1.1 km
- Moscow Zoo • 1.1 km
- Patriarshiye Prudy • 1.4 km
- Pushkin Museum • 1.7 km
- Multimedia Art Museum • 1.7 km
- Places of interest
- Red Square • 2.5 km
- Bolshoi Theatre • 2.5 km
- Saint Basil's Cathedral • 2.7 km
- Moscow City • 2.7 km
- State Tretyakov Gallery • 2.8 km
- Gorky Park • 3.1 km
- MSU Main Building • 6.4 km
- ZIL Culture Center • 6.5 km
- VDNKh • 9.4 km
- Airports
- Sheremetyevo International Airport • 26.0 km
- Moscow Domodedovo Airport • 42.0 km
- Zhukovsky International Airport • 40.8 km
- Vnukovo Airport • 24.6 km
- Train stations
- Kiyevsky Railway Station • 1.5 km
- Subway
- Krasnopresnenskaya (Koltsevaya) • 830 m
- Smolenskaya (Arbatsko-Pokrovskaya) • 630 m
- Smolenskaya (Filyovskaya) • 590 m
Description of the hotel
Location
Arbat Stars Hotel and Apartments (ex Marriott Novy Arbat) is located in the very center of Moscow on Novy Arbat, on the banks of the Moskva River near the historic center of the city near the Old Arbat, government buildings and embassies.
Hotel features
Guests of the hotel can visit the multifunctional fitness center and SPA with a swimming pool, hammam and thermal zone. The restaurants and bars of the hotel offer dishes of European cuisine, and thematic events in the concept of "Eat, drink as much as you want!" are also held in the main restaurant on Fridays. at a fixed cost.
The hotel has underground parking and is perfect for both business trips and family vacations.
Rooms description
All rooms have a working area, Wi-Fi access, mini-bar, tea or coffee making facilities, plasma TV, climate control system and safe. The rooms offer a view of Novy Arbat.
In addition to the number of rooms, the hotel has comfortable apartments with one or two bedrooms, dressing rooms and functional kitchens. Guests of the apartments have access to daily cleaning and use of all hotel services.
The price of apartments, as well as categories of junior suites and suites, includes breakfast and dinner in the buffet format with soft and alcoholic drinks.
The hotel's awards
2023
Ostrovok Guests' Choice
Facts about the hotel
Year of construction
2014
Type of electrical socket
Type C
220 V / 50 Hz
Type C
(grounded)
220 V / 50 Hz
Number of rooms and floors
234 rooms • 11 floors
What other amenities are there?
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Television in lobby
- Private check-in/check-out
- Upper floors accessible by elevator
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Bathrobe
- Safe (in room)
- Toiletries
Accessibility
- Accessibility features
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
paid for separately
- Laundry
paid for separately
- Dry-cleaning
paid for separately
- Shoe shine
paid for separately
- Luggage storage
- Telephone
- Iron
Meals
- Bar
- Breakfast
- Breakfast in the room
- Cafe
- Half board rates available
- Restaurant
- Restaurant (buffet style)
Internet
- Free Wi-Fi
Transfer
- Shuttle
paid for separately
Languages Spoken
- Russian
- English
Recreation
- Suitable for Events
Parking
- Parking
Pool and beach
- Indoor Pool
- Beach/pool towels
Business
- Event facilities
- Conference Hall
Sports
- Fitness facilities
Kids
- Family/Kid Friendly
- Kids' TV Networks
Pets
- Pets allowed
paid for separately
Policies
Check-in terms and conditions
| Check-in |
|---|
| 15:00 – 00:00 |
| Check-out |
|---|
| Until 12:00 |
Paid on the spot
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | Must be clarified on the spot |
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | 2500 RUB per guest per night |
| Meal type | Price |
|---|---|
| Breakfast | 2500 RUB per guest |
| Location | Price |
|---|---|
| on-site | 4000 RUB per each vehicle per night |
| Availability | Price |
|---|---|
| Any pets are allowed | 10000 RUB per room for the entire period of stay |
Visa information
| If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel. |
Additional information
Russian citizens must have an original Russian passport upon arrival. Children under the age of 14 can check into the hotel upon presentation of a birth certificate. |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — RUB |     |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
leisure, company
August 2024
Deluxe Double Room (Twin beds), 4 nights
August 2024leisure, company
Cleanliness
10
Location
10
Value for money
8
Service
10
Room
7
Meals
10
Dear Ali, thank you for your feedback! It was a pleasure for us to have you staying with us, and we are looking forward to meeting you again soon :) Best wishes, Tatiana Zaitseva - GuestRelations Manager
leisure, solo
August 2024
جناح مكون من غرفتين, 5 nights
August 2024Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
-
What was bad
خاب ضني في الموقع الي حجزت فيه طلبت غرفتين منفصلات و تفاجأت انه غرفه وصاله وحاول الي في الاستقبال يساعدنا بس الزمنا ندفع حول 800 دولار غير كذا لم يسلمنا الغرفه لين دفعنا المبلغ الي طلبه ل تغير الحجز و اصلن نحن حجزنا غرفتين
Laila, good afternoon!
On behalf of the entire "Arbat Stars" Hotel and Apartments, thank you for your time and your feedback!
We sincerely apologize for the inconvenience.
We are very sorry that your stay at the hotel did not meet your expectations.
We sincerely hope to change your impressions in the future and provide you with only the highest quality service!
If you have any questions, please contact the Guest Relations Department at the hotel's contact phone number.
Sincerely,
Evgenia Chukavina
Guest Relations Agent
leisure, family
August 2024
Deluxe Double Room (full double bed) (king size bed, Child bed is not included), 7 nights
August 2024Wi-Fi review:Wi-Fi was fast, no issuesleisure, family
Cleanliness
10
Location
10
Value for money
8
Service
10
Room
10
Meals
9
Dear Majid,
We thank you for choosing the Arbat Stars Hotel and for your feedback.
We noticed that you are not satisfied with the value for money. Our team will be grateful to know which aspects we should pay more attention to. This will help us to give you only positive impressions during your next visit!
If you have any questions, you can contact us at any time, we will always be glad to answer!
Sincerely,
Evgeniya Chukavina
Guest Relations Agent
leisure, company
July 2024
Deluxe Double Room (twin beds), 10 nights
July 2024Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
The location
What was bad
1. My room was in the 10th floor which doesn’t have good view., the window was high which didn’t permit me to view outside. 2. The bed and bed mattress were very old and bad. 3. No concierge which is very bad. 4. The refrigerator in the room was not working and not fixed neither replaced.
Good afternoon, Suhair!
Thank you for taking the time to share your impressions, as well as for all the ratings and comments!
We sincerely apologize for the inconvenience!
We are sincerely sorry that your stay was accompanied by unpleasant impressions. But it is precisely such detailed comments that give us the opportunity to see what it is worth working harder on!
Nevertheless, we dare to hope to see you again and fill your vacation with only positive impressions!
And the Guest Relations Department will be happy to take care of your comfort!
Sincerely,
Evgenia Chukavina
Guest Relations Agent
leisure
July 2024
Deluxe Double Room (full double bed) (king size bed), 6 nights
July 2024Wi-Fi review:there was Wi-Fi but it was slowWhat was good
Nothing
What was bad
Unfortunately as an architect and hotel expert ,i know the hotel classification,this hotel is not Marriot nor is 5 stars for the following reasons:
▪️the reception don’t know the meaning of the word smile
▪️No consiarge desk or luggage man in check in
▪️No security check in entrance
Worse treating to guest and they assume all the guests are thieves ,as when we request for an extra bed for the children they ask us to come down to pay fi
Imad, good afternoon!
On behalf of the entire team of the Hotel and Apartments "Stars of Arbat", thank you for your time and your sincere feedback!
The feedback of each guest is valuable to us, it is thanks to the feedback that we can move on and only get better!
Please accept our most sincere apologies for the inconvenience that occurred during your stay. We have taken note of all the points you have voiced!
Nevertheless, we would be sincerely glad if you would give our hotel a second chance to change the impression for the better.
The Guest Relations department will be happy to take care of you during your next stay at the hotel!
Sincerely,
Evgenia Chukavina
Guest Relations Agent
leisure, company
May 2024
Deluxe Double Room (twin beds), 3 nights
May 2024leisure, company
Cleanliness
10
Location
8
Value for money
8
Service
8
Room
9
Meals
leisure, couple
April 2024
Deluxe Double Room (full double bed) (king size bed), 2 nights
April 2024Wi-Fi review:didn't work properlyWhat was good
it was nice hotel and perfect location
What was bad
-
Dear Maram,
Thank you for your time and your reply!
We will be sincerely glad to welcome you again!
For all questions and wishes regarding future bookings you can contact me at any time!
Sincerely,
Ekaterina Zelepukhina
Assistant Of Guest Relations Manager
leisure, couple
March 2024
Executive Double deluxe room (full double bed) (king size bed), 1 night
March 2024leisure, couple
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
10
Dear Mohamed,
Thank you for the high scores!
Can't wait to have you staying with us again!
Best wishes,
Ekaterina Zelepukhina
Assistant Guest Relations Manager
leisure, couple
January 2024
Deluxe Double Room, 7 nights
January 2024Wi-Fi review:Wi-Fi was fast, no issuesleisure, couple
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
10
Dear guest, thank you for taking your time and for your feedback!It was very nice to have you staying with us! :) Best wishes, Tatiana Zaitseva - Guest Relations Manager
leisure, solo
January 2024
Deluxe Double Room (full double bed) (king size bed), 8 nights
January 2024Wi-Fi review:Wi-Fi was fast, no issuesleisure, solo
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
10
Dear Abdulla, thank you forthe high scores! Can't wait to have you staying with us again! Best wishes, Tatiana Zaitseva - Guest Relations Manager
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