Name: Royal Decameron Panama Plus - All Inclusive
Address: KM115 Carretera Farallon, San Carlos, San Carlos, San Carlos, 0, Panama
Rating: 0

24-hour reception

Currency exchange

Smoke-free property

Newspapers

Ticket assistance

Gift shop

Garden

Terrace

Electric car charging

General

Toiletries

Rooms

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Billiards

Sun Deck

Recreation

Free parking

Parking

Business center

Event facilities

Conference Hall

Business

Fitness facilities

Sports

Beauty and wellness

Children swimming pool

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Farallon Beach

Royal Decameron Panama Plus - All Inclusive

San Carlos

Expensive stay, value for money doesn't match high expectations.

Resort was very basic.  Quality of food was mediocre.  Staff at front desk were rude and indifferent.  Only had one key for our room and kept saying they would get us another one.  Super weird about pool towels and wanted us to go back to our room and return towels to the pool before checking out - we declined and they went on and on about it as we walked away.  Would not stay here ever again.

My stay was horrible to say the least. I booked an all inclusive “plus” ocean view through Hotels.com, which was not honored at the hotel. I reached out to Hotels.com, explained the situation and although they said they’d contact the hotel & get back to me they never did.

Disappointed in this hotel and Hotels.com

Great place to relax by the pools or beach.

This resort was 2 hours from Panama City and was supposed to be a beach resort.  The beach was closed all 4 days we were there, not even allowed in the ocean at all when it was low tide.  Food options aren't great, dinner reservations are hard to get.  Had a "plus" room but they do not actually show accurate photos because one room had a dorm bathroom with a shower curtain.  Photos are very deceiving.  Everything is far (30 mins) distance wise if you want food off the resort. Ended up leaving a day early to stay in the city.

Some of the Plus advantages. They need to train their staff for better customers service.  Improve the Plus experience

The staff was very friendly and attentive during our stay, rooms and area were clean. Check in process took a while, and you can’t use the facility until practically your check in time, it took an hour to get the room keys so…. 4pm ; For the amount of $$ they charge they should allow their guess access until the rooms are ready. Instead they have to wait in the hot lobbies. The property is bit outdated, and their key door system very old school, and poor design; the WIFI was a joke even with the plus package that we purchased, The main areas and restaurants way to hot, no air conditioning , even with the fans way to hot. The buffet selection was nice. Half of the a la carte restaurants were closed and very limited space for reservations and even those restaurants were extremely hot.  The kids had fun, in the pools and with the activities, the bars were nice. Overall we made the most of our stay, not sure if we will return to this property in specific , it was pricey and we expected more; not quite the experience we were hoping for.

We enjoyed our stay, but not sure if we would pay the extra for the "plus" if we were to return. The pools and beach were spectacular, and the night time entertainment was okay (although for those not fluent in Spanish - be aware that there is no English!). The food was the worst part - the buffet's were okay but quite repetitive, and the a la cartes were disappointing - not to mention that one of our reservations was cancelled without us being told, and showed up to the restaurant to find it closed which was a bit annoying. The steakhouse was okay, nothing spectacular, and the Asian Corner was very bland. Overall, we enjoyed our stay but it could have been better! :)

Food was excellent with a wide variety. The property was also well maintained and the people were very friendly.

The Plus package was outstanding.  Pools and dinning areas were not crowded and very pleasant to relax at.  The evening outside shows were great to watch.  My kids and I loved everything about the resort.

Royal Decameron Panama Plus - All Inclusive

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

Payment