Name: Hotel Green Plaza Hamanako
Address: 1038 Sakume, Mikkabi-cho, Kita-ku, Hamamatsu-shi, Shizuoka Prefecture, Hamamatsu, Hamamatsu, Hamamatsu, 431-1401, Japan
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Gift shop

General

Non-smoking rooms

Fridge

Family room

Hairdryer

Flat-screen TV

Shower/Bathtub

Bathtub

Shower

Toiletries

Rooms

Telephone

Services and amenities

Restaurant

Vending machine

Kettle

Meals

Internet access

Wi-Fi in the hotel

Internet

Free parking

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Shizuoka Airport

Hotel Green Plaza Hamanako

Hamamatsu

I gave this hotel with Very Good rating because Good experienced outweighed my Bad experience. First with the Good experience:

This was a water front propert with very good view of the lake from our guest room and the restaurant.
Nice quiet location.
The guest room was spacious.
There was nice "Ofuro" public bath on the lobby floor with view of the lake.
Dinner buffet was very good with many dishes. I expected much less for the price. 
Breakfast buffet was very good with both Japanese and western dishes. 
Both buffet included soft drinks and coffee.
Ample parking.

Now the Bad.
The hotel is tired. The room smells like mold.
The bathroom is small. Toilet space is limited for a big person like myself.
There was only one elevator for a 7 story building. Expect to wait and be patient for crowded elevator.
I was experiencing nice relaxing moment in the Ofuro when several tourists speaking Chinese came in. They were very loud. They did not wash before entering the bath, kid was jumping into the bath repeatedly, one was filming with a cellphone, and after they got out of Ofuro they showered and left the removable shower handle on the floor. There were information regarding manners of Ofuro in Japan posted iJapanese, Korean, Chinese, and English posted in the guest room and the entrance of bath house.

Good and Bad

I think the location is really good - very close to the Tenhama Line which in itself is quite the experience. 
The staff were very friendly and accommodating. The onsen is as you would expect. 
The room was very spacious but the bathroom was tiny in comparison. The toilet seat seems to be retro fit because when sitting down, it would move around and you got the feeling that you would be thrown off. So that was very uncomfortable. We tried addressing this to the front desk and they had a look at it but it didn't help. 
The buffet had most of what you would want. However, the quality was not quite up to scratch. On this point I also found that the staff were not vigilant enough when it came to replenishing the various items. Taste-wise it could have been better. As it was, it was ... ok. 

We were in a non-smoking room but we still got smoke from elsewhere in the hotel. This is a general problem with hotels in Japan though. I just wish that someone would lead the charge to change the attitude to smoking cigarettes in this country. 

Hotel Green Plaza Hamanako

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