Name: Vital
Address: Üdülosor 6/b., Zalakaros, Zalakaros, Zalakaros, 8749, Hungary
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Express check-in/check-out

Garden

Terrace

General

Non-smoking rooms

Room service

Family room

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Safe-deposit box

Shoe shine

Luggage storage

Services and amenities

Packed Lunches

Meals

Internet access

Internet

Car rental

Transfer

German

English

Languages Spoken

Tour assistance

Tourist services

Bike rental

Billiards

Hiking

Fishing

Recreation

Offsite parking reservations required

Parking

Swimming pool

Spa tub

Pool and beach

Event facilities

Fax and copy machine

Business

Cycling

Sports

Solarium

Massage

Steam room

Sauna

Beauty and wellness

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Sarmellek International Airport

Vital

Zalakaros

We stayed at this hotel only because we were in transit after driving 1000km, so what we looked for was a place to sleep for the night and get a good rest. 
Next day, i felt more tired than the day before. Uncomfortable pillows that hurt your neck, the electricity was going down because of a storm outside and the alarm was beeping the whole night!! The AC in the room was also making a lot of noise.

At the check out we asked to be given a discount as it did not seem reasonable to us paying the full price anymore, but the staff was no customer oriented at all

Bad experience

It is not a 4 star hotel as advertised.
1. Breakfast and dinner were plentiful but not many options for non pork eaters. The semolina pudding was my favorite breakfast item. Cheap teas like tesco quality served.
2. Wellness area is relatively small and it can get uncomfortable when there are a lot of guests. The cooling off pool outside the sauna was dirty. Towels not replenished fast enough.
3. Staff was friendly and helpful.
4. No packed toiletteries given like a 4 star should. Just cheap shower gel in a dispenser.
5. There is a pool table at the reception for entertainment.
6. They played 80's/90's music throughout showing the demographic they cater for.
7. Avoid the massage at all cost!

Not a 4 star hotel

The quality of the foods were horrible. This can not be 4 stars. Sometimes the foods were cold too not just bad. Btw the rooms were ok and big enough. The staff was nice and helpful. Our 1 ratung is because of the foods...

This is not 4 stars hotel

Clean hotel with large, simple but complete rooms. Excellent spa with thermal pool all included in the cost of the room. Free parking Breakfast abundant and varied, tremendous coffee (as everywhere)👍

Always good always good

Big room but poorly furnished, the tiles were just wrong. A scent was . Dirty bathroom
Had dinner and breakfast included, both were very poor quality. Price for drinks was decent.
Free pool and foosball table.
Overall sad atmosphere throughout the hotel. 
Expected more from a 4 star hotel. 
The spa was truly relaxing. Enough space to accommodate guests comfortably. 
Many times had to wake up in the middle of the night because of the dogs present in the hotel.

The SPA saved the trip

Very friendly staff, room cleaned well, breakfast excellent and brilliant situation for me to get about dead easy to get to walked all about not far from the beach and same distance to main shopping areas malls etc and bars and clubs easy to get everywhere trains very close and beach bout 15 min walk staff very helpful and always ready to help there is security as a mall 1 min from hotel and hospital an other min next door was very glad to stay there and brilliant views over the city would go back 

excellent

I always come back very often to this hotel which is clean has excellent facilities and friendly staff... excellent, varied and abundant breakfast... spa with thermal water with swimming pool..very clean and comfortable.

Always a good time to relax.

The hotel's location is nice, pretty quiet at night and we had witnessed the wonderful sunrise.
The room is spacious, nicely decorated, and so are the community areas.
Most of the staff is extremely nice, but there are also ones who are rude. This shouldn't occurre in a 4 star hotel, although I think they awarded themselves with the stars.

The breakfast is tasty, but the "coffee" is the worst I ever had in a hotel, and I stayed in several hostels even, decades ago.

The dinner is ok, definitely not a 4 star quality.

The wellness part is nice, the pool and the other facilities are clean, and apparently well maintained. 

What I definitely was missing ( as we are speaking about 4 stars)

Coffee, tea and maybe some water (the tap water is strange) in the rooms, free of charge. There is a mini bar but even if you drink every soda from it you still stay thirsty.
Toiletries, the fixed soap and shampoo containers just look cheap and simply disappointing.
The air ventilation in the bathroom is extremely loud and in our room you could hear the one from the neighbors as well.

I'm not sure about going back. 

Somewhat disappointing

We were travelling fom the Croatian coast to our home in eastern Hungary. Our aim was to break the lengthy drive by staying at a comfortable hotel. We selected this hotel from the list of smaller affordable hotels in Zalakaros because of its wellness facility. We arrived at half past five, and learned that the wellness closes at 18.00 (it opens at 9.00). Check-out at 10.00 is ridiculously early, the only way to extend stay is to buy extra time until 13.30 for 3000 HUF/person. So if you are the average transit guest, you cannot use the pool and wellness (and change in your room afterwards), unless you are willing to pay a lot more to the already high base price. Otherwise the rooms are large and comfortable with good air conditioning that can be sensitively adjusted. Not a modern facility, but it is kept clean and tidy. Good kitchen, simple but tasty courses were served for a buffet-style dinner. Good breakfast with a wide variety of fresh fruit. Attentive and kind waiters and staff.

Correct accomodation in a retro package

We were traveling from Slovenia to Roumania on M7 highway and decided to overnight in Zalakaros, not far from our way. Very quiet, quality  spa in the house, nice staff, a rich breakfast, you can use wi-fi, welcome champagne.   Very good quality/price  ratio.

Vital

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment