Name: Woodspring Suites Cedar Park - Austin North
Address: 5210 183A Toll Road, Cedar Park, Cedar Park, Cedar Park, 78613, United States of America
Rating: 0

Elevator/lift

Smoke-free property

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Coffee/tea for guests

Vending machine

Meals

Free Wi-Fi

Internet

Free parking

Parking

Fitness facilities

Sports

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

H-E-B Center

Cedar Park Regional Medical Center

The Crossover

Austin Steam Train Association Museum

Austin-Bergstrom International Airport

Robert Gray Army Airfield

Woodspring Suites Cedar Park - Austin North

Cedar Park

They did NOT have the handicap room I RESERVED and PAID for. I contacted the manager  3 times in one day, but she did NOT do as she stated she would do. They do NOT pick up trash at your dooor. They do NOT clean except for every 14 days. The mattress has a indentation in it and it creeks and pops.your room

This Woodspring has been a lifesaver for my fiancé and I. Safe, very clean, great customer service, and there are a ton of business nearby to work at if you need employment. Location is great, the rooms are clean and comfortable, we love this place.

People drinking in the parking lot, staff very unhelpful and an ugly smell.

We had a horrible stay. I could go on and on about how awful this hotel is. To list a few, the room door wouldn’t lock, no real bed frames (just metal ones), tv didn’t work, no turndown service and we were made to bring down our own dirty towels in order to get new ones. Front desk is not there overnight and most of them are nice but one guy couldn’t care less about customer service. The whole place just feels dirty and dingy and smells bad. You’ll be better off spending a little extra money staying at the Hyatt next door

The management let a tailgate party and kook out going, with music from the truck going on at night in the parking lot.Called the front desk and his answer was let me see what I can do. NOTHING HAPPENED. So basically you can do whatever you want in the parking lot of the property.

No one was at the desk. Had to wait forever for someone to show up. When he did, he was extremely non-personable. Almost completely lacking personality, and possibly stoned.

The noise level on each floor was out of control. My room had a roach on the floor and no one was available when I tried to check in that evening - nor was the front desk open when I tried to check out.

Hotel was loud, next room had a dog that was barking at all hours of the day and night. The floor in the bathroom was literally coming up when i stepped on it (have pictures). There was two pillows in the room that were flat when i got there. Asked for more and the night shift lady said ask in the morning since they were upstairs but the guy in the morning was nowhere to be found, then when i sat there in the lobby for 15 minutes he finally came out and i asked for the pillows he just sat there saying they didnt have any without even trying to check. The hotel outside and lobby smelled like weed and i was right next to the lobby so i got to listen to the other guest start fights and shouting in the lobby. It says theyre a long term place and even though they have a stove top there are no dishes, cooking utensils,  silverware, or anything but 5 hangers in the room and a bar of soap in the bathroom. I asked about an iron and didnt not end up getting it because i didnt make it back before closing timewhich is my fault and the ladies working there seemed nice enough and friendly but the guy working messed it up for the other staff.

They gave me the wrong room.  I made my reservation one week in advance and when i entered the room came to find out they gave me the wrong room.  The person at front desk was very rude and disrespectful not to mention he was never at the front desk like he should.  He said " that's the only room i have you either take it or leave" ...

Horrible experience

Hotel is easy convenient location new construction in 2022. Safety of key card to access living areas as a solo traveler this is a plus felt very safe. Room was clean the floor is some type of synthetic type flooring so smelled clean ,no previous smells.Fresh fluffy towels lots of hot water, bed was comfortable air conditioner worked great as was 105’ and me and my puppy were cool. It’s dog friendly just 50$ for him and 5$ per night which is a fair price. Was very quiet heard no noise from other rooms just a door closing which is normal as many are working people. Area outside to walk is safe sidewalks as it sits on edge of 183A toll road so away from busy area a dead end old road runs behind where we walked was quiet with a field so felt like country but not. Kitchen with full size fridge/freezer and microwave a plus to cook top of 2 burners. They have kitchen packages available to purchase if you don’t bring you’re own which is a plus. Very enjoyable stay was 6 nights was my first stay. I’m a traveling nurse so I could potentially stay at Woodbridge Suites on a contract anywhere that hotels are at. Plus staff are very friendly and efficient at their jobs I have no complaints. 😊

Woodspring Suites Cedar Park - Austin North

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment