Name: Riad de Charme
Address: 53 Derb El Arsa, 30000 Fez, Morocco, Fes, Fes, Fes, 30000, Morocco
Rating: 9

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Fes-Saiss Airport

Riad de Charme

The food was amazing , good quality and prices !!
The waiters were very polite , there are a lot of different plates in the menu typical from Morocco !! I highly recommend it !! we really love the pastilla with chicken 

Our family stayed here after our 2 day Sahara visit.
This is located in old city area of Fes. Just like most riads in the area, it was a short walk from the main street. The riad staff helped carry our luggage. A warm welcome with tea n pastries. The interior looked like it's a palace. Service was top notch. The staff were very easy to communicate and were willing to go the extra mile for customer satisfaction.  Our food was made to order. You can taste the quality and freshness in the ingredients. Menu choices include traditional Moroccan dishes. My husband had the best lamb tagine here. 
All the staff are super helpful and Youssef was excellent! I'd definitely stay here again in future. 

We arrived in Fes and stayed at this very pleasant Riad. Very polite staff , comfortable room and good breakfast served on the roof terrace.  Good value and easy to find. Excellent location close to lovely restaurants and medina.

Lovely and spacious family room, a king and a single.  Gorgeous details, high ceilings, lanterns, charming furnishings, beautiful tile work on floors and walls, enormous bath, and I can't say enough about the lovely rooftop terrace breakfast every day! Perfect location for a short term stay in Fez.  Convenient to good restaurants just inside the Median, easy to meet guides at the post office just around the corner (can't get a vehicle onto this street, my friends, the post office is where to meet!) Very charming.

We stayed in this Riad for 3 nights. All I can say is that by far the best Riad I have stayed in across Morocco. The staff are ultra friendly. The location cannot get any better. Will definitely recommend this to anybody wanting to stay in the Medina!

This is an excellent place to stay in the Fes Medina.

It is located inside the Medina, but close enough to the outside that getting there with your luggage is not a problem. 

The staff will go out of their way to help you with anything and everything you may need.
They will serve Moroccan Mint Tea at any time you request.  It is delicious. 

The Riad (Moroccan term for Large House with Inner Courtyard) is beautiful.  And located away from a main Medina walkway, making it a more quiet location. 
The rooms are spacious and nicely decorated. 

Breakfast is served on the roof top.  You won't leave hungry. 

We also had dinner at the restaurant one night. 
It is great value, and tastes the same as another Riad restaurant we visited which cost 5 times as much. 

This is an excellent choice for a place to stay in Fes. 

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Good if the restaurant 

Services fit for a Sultan! Exceeded expectations in comfort, service and location 

Peaceful

Lovely riad at near the entry of the Medina - just perfect!

Amazing Riad. 5 Star Service

Great Riad in Fes Medina

30. Bring anniversary trip has been booked months in advance and organised transfers from the airport to the hotel and on our 30 anniversary, a hot air balloon ride over the atlas mountains at sunrise.
Transfers from the airport to the hotel, went extremely well, the driver was extremely pleasant . Drop off was a little bit nerve wracking as you had to walk the last 300 m up a side street to the hotel. A member of staff did come down to collect us, but shot off. 
Hotel was slightly rundown and the photos that are on their website must be from when the hotel was fairly new . We had to change our room as the first room had no windows and was very claustrophobic. Rooms are quite basic no smoke detectors and no shower holder, so you have to hold the shower in your hand. The bedding was clean. We booked an evening meal at the hotel on our first evening. The dining room was quite chilly and the waiter could not get the patio heater to work. It took about 40 minutes for the first course to come out which was cold and not very nice. The next course was about 30 minutes. My dinner was lukewarm where my wife’s was extremely nice and hot. I would not recommend eating at the hotel. 
On the morning of the hot air balloon ride we are outside at 06.25 hrs  waiting for our pick up for zero 630 at 07.19 hrs  know one had turned up spoke to reception who then advised that the manager had not booked the trip even though my wife asked the question on the Sunday afternoon had the trip been booked and confirmed and the reply was yes This was extremely upsetting and disappointing. The three swimming pools were not very nice and the water was dirty. Would not stay at this hotel again.

30th wedding anniversary

This Riad is by far the worst place you could ever stay at. We had unfortunate luck of staying here for 2 nights.

The biggest complaint about this Riad is that our room only had water for 2 hours a day, we weren’t able to shower, use the toilet or even brush our teeth in the mornings since our washroom had no water. When we told the person at the front desk all he said was it would be back up in 5 minutes.. not even after 5 hours did it come back. The guy at the front desk was the most rude Moroccan we had encountered, kept saying “not my problem not my problem”. This Riad has the worst hospitality and I highly recommend you save your money and stay somewhere else. No working water is a basic need and the guy kept saying “government is doing construction and has turned off the water.. then why is water working for every other room in the same Riad except our room. The guy working there did not want to admit that the water was broken in our room and kept telling us lies to justify this basic need. Shame on him and shame on this Riad. 

I would give this Riad 0 stars if I could

Riad de Charme

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