WorldMark Isla Mujeres

My family and I had a great experience. The front desk staff was very helpful the whole stay - Alberto, Leonel, Jaime and Alejandro went above and beyond to ensure me, my pregnant wife and son all had a great experience. They offer discounted golf cart rentals ($85/day) instead of paying more in the center of town. They’d call a taxi for us anytime we needed it. They helped us reserve our trip back to the Cancun airport and booked our day pass reservation for swimming with dolphins and Garrafon. Jaime, Leonel and Alberto even went to bat for us when the day pass with Dolphins/Garrafon didn’t go as planned and helped ensure we were happy nonetheless. I also got a message from Alberto the week before we arrived with him checking on us to see if there’s anything we needed ahead of time. Leonel checked in with me to make sure I was happy and that we made it to the airport safely also. Great personal touches along the way. The location is quiet and beautiful, away from all the noise and in a safe location. Chedraui (local grocery store) is a 3 min walk, you’re a 5-10 minute drive to Playa Norte and the center of town. Two quick things: The WiFi is pretty bad unless you’re in the main lobby. Also, I wouldn’t consider this “all-inclusive”. The gym is a separate cost and there’s no restaurant on site. Other than those two pieces of feedback and to let other guests know that ahead of time, we had a fantastic experience. The staff is amazing and love to make sure you’re happy and that you had a good stay. We’ll definitely be back.