Name: Hotel Mackay
Address: 179 Victoria Street Mackay,Victoria Street, Mackay, Mackay, Mackay, 4740, Australia
Rating: 6

Air conditioning

Smoking areas

Smoke-free property

General

Non-smoking rooms

Room service

Fridge

Wardrobe/Closet

Linens

Rooms

Laundry

Services and amenities

Diet menu (on request)

Restaurant

Packed Lunches

Kettle

Meals

Internet access

Internet

Billiards

Ping-Pong

Recreation

No parking

Parking

Beach/pool towels

Pool and beach

Darts

Sports

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Caneland Central

Queens Park Orchid House

Mackay Airport

Hotel Mackay

Mackay

I was having a few bets and there was a change of staff around 3.30 or so on the 22nd of July...I decided to leave and went into the next room to get my payout from the TAB...there was the recently started staff member a male...he was getting angry with the computer and was swearing at it...he turned around and without looking at me told me whoever you are effing P off..he turned around and continued to swear at his computer eventually I asked if there was someone else who could help me and and he snapped at me that no there wasn't...he finally turned around and very begrudgingly paid me my money but refused to put it in my hand slamming it down on the counter...so very very rude...I had done nothing to offend and therefore should never have been treated this way...I had spent good money on the TAB and deserved to be treated well...

Told to efffing P off for no reason

Quiet hotel in centre of Mackay. Can’t review accomodation as I haven’t stayed there. Meals are great. Chicken schnitzel is fantastic and huge. Very good priced meals. Not a busy place. Has a couple pool tables and the standard gaming room. 
If you want a good and very reasonably priced meal and a couple of beers it’s a great place. Music bingo on Friday night is fun too. 

Decent eats

I have actually never stayed at Hotel Mackay but I can only speak to their hospitality, or lack there of. 
During cyclone debbie myself and two other backpackers were stuck in Mackay. Our hotel room we were staying in had booked up for the next few nights we wanted, so we had to look elsewhere for a place to stay (see my review for International Lodge Motel if you like, nothing bad to say about them). We went on booking.com and saw that Hotel Mackay, which was close lovation-wise, had availability and was the closest thing available to our price range (all the midrange hotels had been booked up by this point due to the cyclone). We arrived the next morning after checking out of International Lodge Motel, to Hotel Mackay at 10am. The lady behind the bar gave us a strange look when we said we had a booking, she told us "no you don't- we don't have any availability " we said yes, we had booked last night in booking.com. Turns out, she had multiple backpackers staying there but was waiting for these backpackers to wake up and let her know their plans. Yes, I am a backpacker myself but not the type who sleeps in past 10 (and probably partied too hard to put them in that state). So this put us in a spot with nowhere to stay, and she was turning away guaranteed business in lieu of keeping guests who had not had the foresight to book ahead. Luckily, Geckos Rest hostel came to our rescue and had beds available. It is disappointing that this business (Hotel Mackay) rewards their lazy customers who cannot inform them of their plans, and turns away customers who intend to stay and pay. 


Sloppy business 

I enjoy playing pool here although I have never seen more than half a dozen people in the place which is kinda boring. Nice decor, no complaints about service, just needs a welcoming vibe I think. Drinks are a little expensive too. 

Another Mackay pub struggling to get punters in the door. 

Beautiful food and great service with a smile. We will be back again and will be telling friends. Found our new lunch local. Large meals, don't be fooled by the prices. Friendly and welcoming the new team are obviously changing the name for Hotel Mackay.

Cheap and what a feast!

Had lunch here the other day . It was great, the food was great price and the staff were friendly .

They have a great wood fire pizza oven that make fresh hot pizza to your liking .

Thumbs up to a great lunch.

Lunch menu is $13 great value I today's market. 

You order at the bar but it has table cloths and you don't see that much.

The food was quick and good size meals. Basic lunch menu but the night menu is good to nice selection of food.

And the staff are very friendly.

Very enjoyable lunch time 

A quite but wonderful food 

I love a great pub meal, but this one was far better than expected. I had a chicken dish, can't remember what it's name was, (the dish, not the chicken). Absolutely fabulous. Beer was cold, chicken was hot, service was great. The meals are priced quite well for what you get, and most mains were under the $25 mark, with the 'extras' included, i.e. sauce, chips etc. Great Pub, Great Atmosphere. 81/2 out of 10.

Hotel Mackay

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