Name: Limes Hotel
Address: 99 High Street, Ipswich, Ipswich, Ipswich, IP6 8DQ, United Kingdom
Rating: 7

Smoke-free property

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Garden

No elevators

Reception desk

General

Restaurant

Meals

Free Wi-Fi

Internet

Parking

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Norwich International Airport

Cambridge Airport

Limes Hotel

Ipswich

We were expecting the hotel to be dated from photos supplied but thought it should be at least clean… this however was not the case. We arrived after an 8 hour drive and were told that the hotel was not open as normal. We were not told prior to arrival that breakfast would not be supplied. Upon entering our room we found no soap had been provided, which seemed shocking considering the current pandemic. When requesting some the host supplied with body wash - strange but at least it was something. After unpacking the car we realised just how filthy the room actually was. We’re not talking just a little bit of dust, it honestly looked like the room had not been cleaned since the previous guest (pre pandemic). There were questionable things all around the room from dirty used tea cups to bogies smeared on the wall. It was horrendous. We decided there was no way we could comfortably stay in this room so went to discus with host. His excuse was no one had been in there; we agreed that even the cleaner hadn’t entered the room. We were given keys to another room which was just as awful. We returned to the host and explained that the room must be cleaned thoroughly whilst we were attending a wedding the next day, this did not happen. After returning gone midnight we found the room in exactly the same state. Other wedding guests had similar grim conditions including used covid tests on floor. Hands down the worst hotel experience we have had. Avoid until they employ a cleaner.

If clean hotels are your thing AVOID!

The property was unclean. Found shavings around the sink, hair in the bath, on the tiles, soap rings. Used flow tests, someone’s medication.Condiments were put in a sandwich bag. And the milk was off. Only one staff member, due to a covid issue but no way on contacting this member of staff once he went home. It said WiFi was available but there was nothing to say what and staff member did not give this out. For the price of this stay, during covid this was unacceptable.

Where do we start the hotel was not really open as there were guest isolating there. The bathroom had a shower that did not work we had no hot water . The bedroom wardrobe doors did not open we only had one bedside light and the bedside cabinet was broken  and there were items left in the draws and the cleanliness left a lot to be desired. The bedroom tv was hanging off the wall making it impossible to watch To be charged £105.00 for a room in a hotel that quite frankly should be demolished is beyond a joke.

Perfect setting for food, drinks and overnight stay.

Made to feel really welcome, excellent, friendly staff and the landlord was superb! Large hotel with excellent facilities. Large function room, separate private dining area on top of open dining area.

Food was good, excellent selection of local and renown beers.

Two bars for guests. Lovely drinking den bar and nice lounge.

Definitely using again!

Fantastic hospitality

I recently had a very impressive stay at the limes hotel. Everywhere was clean and there was a nice atmosphere throughout. The food was excellent and drinks certainly didn’t disappoint. Got looked after very well with very good service from all staff. Would certainly recommend to all.

Best hotel in the area

What a wonderful stay. Staff made such an effort to accommodate us, can’t thank them enough. Food was quick and well presented. Great selection of beer and wine, kept the wife happy! Will be back soon.

Top notch

We thoroughly enjoyed our stay at The Limes on Tuesday night. Our bedroom was lovely, clean and spacious.  We enjoyed a few drinks in the bar and Neil was very welcoming and helpful.  Would thoroughly recommend and will definitely return when we are next back in Suffolk.  Thank you!

My husband and i stayed the night at The Limes on Tuesday.
Our room was spacious and clean and we enjoyed a couple of drinks in the bar in the evening.  Neil was very welcoming and helpful and we thoroughly enjoyed our stay.
Would thoroughly recommend and will definitely return when we are next visiting Suffolk.
Thank you!

Friendly, clean hotel in the heart of Needham Market

No restaurant had finds your own breakfast no staff 5 lights in room not working then the one over the wash basin started flashing no one there to repair it took a very long time to get hot water no one changed the towels Very poorly Ron you get better service at Premier inn for a lot less money

We booked in for one night, to be told that "there was no breakfast available as they didn't have a chef".  Our room had a comfortable bed, but it was very hot in there, they did provide a fan though.  Hot water took an age to come through.  The shower controls were so stiff we could hardly move them.  The lock on the bedroom door didn't lock properly.  The fire escape route would have come through our room, which would have been weird if the door was locked.  There was nowhere suitable to eat in Needham Market, the one place we found on-line turned out to be a pub which was closed and up for sale.  We found a (brilliant!) pub a couple of miles down the road.

Limes Hotel

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