Name: Palm Tree Hotel
Address: No.21 Tonghai Lane, Hengchun, Hengchun, Hengchun, 946, Taiwan
Rating: 2

Smoke-free property

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Free Wi-Fi

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Pets Not Allowed

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Hengchun Airport

Palm Tree Hotel

Great place to stay and really enjoyable. No one that works there really speaks english but google translate is a life saver. Also, it's really annoying but no one is ever at the check-in counter but if you wait around for a bit someone will eventually see you and either help you or go find the owner (wherever they were hiding). This place is really friendly and really helpful and flexible. I really appreciated the fact that they took credit card as well (legitimately one of the only places in all of Taiwan). Great place for backpackers, families, and all other walks of life. Would highly recommend this place as it is close to everything in Kenting yet excludes the loud bustling of the main strip.

The hotel was hard to find. The beds were comfy and we had a nice balcony and a tv. The room was clean and at a very good location close to the main street. The shower was a little disappointing though, not separated from the rest of the bathroom and no hot water. The staff was very friendly and we felt welcome.

Hengchun

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not-guaranteed

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smoking

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safe

mini-bar

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pets-allowed

wi-fi

park access

Good location and clean room

Weekend in Kenting

Just didn't worth 120 euros a night. Refrigerator was leaking water, there was windy noise if you close the window sounds quite scary. Construction in front of the entry so you might not be able to find the front door intuitively and can't roll the luggage. The same address on the Google Map is another Hotel (My Home) which looks much nicer but nope they're owned by different person and you can't enter the place to use the couch and space. It's just overall my worst experience with 120 euros hotel.

Booking.com customers, raise your standards! A bed and running water isn't enough for an 8.3 evaluation. This was easily the worse hotel I stayed at during four weeks of travel in Taiwan. 

The problems started before checkin. The hotel has no signs with the English name and is really difficult to find. Until my final day I thought I may have been scammed into staying at the wrong hotel. Finally on my final day I saw a small business card with the hotel's English name at the checkin desk (so I'm sure I'm reviewing the correct place). The difficulty of finding the place alone is reason enough not to stay here. 

Another major problem is that it's really difficult to find a staff member when you need something. I realize that tiny hotels like this can't keep a 24 hour reception desk and I don't expect that. However, there should be a clear sign in both English and Chinese providing contact information (mobile number, Line ID etc.). As it was almost impossible to find or contact a staff member and this caused problems during my stay. 

The room was dirty and there were a lot of ants. 

The photos are so old the profile borders on fraudulent. 

Finally, no one cleaned the room during my 3 day stay. Don't stay here!

Palm Tree Hotel

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