Name: Jagjeet Hotel Pradhan
Address: 57 Gandhi Road, Darjeeling, Darjeeling, Darjeeling, 734101, India
Rating: 7

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Jagjeet Hotel Pradhan

Darjeeling

We as family of 12 adults and 3 kids stayed in Pradhan hotel for one night on 25th Nov'22. Our experience was much much better than the review I can read it here. We booked 6 rooms and got all deluxe room on 3rd floor. The location is nice, the view of Kanchanjungha from all the rooms were amazing. The rooms were spacious, beds were clean, bathroom was clean, geysers were working nice, staffs were friendly and cooperative. And the food service is worth mentioning. We had an amazing dinner experience with f&b manager Mr Nishesh. The food quality was one of the best which I had experience in 5 days of trip and service was apt. The only two things which can be cons is the privacy ( you can sometimes hear the conversation of people in other rooms may be because of wooden construction) and for older people and kids, going to 3rd floor with stairs is difficult ( no lift, very common in hill station). Will highly recommend this hotel to people going to Darjleeing during non peak times. I don't have experience of peak months.

Great experience of food and stay in Nov'22

I stayed here for 2 nights with friends and family. On the Contrary to the negative reviews, my stay in the hotel was quite pleasurable.
We was traveling with our own car, and parking in darjeeling can be a nightmare for tourists. We found this hotel 5 mins away from the main market. The owner was very courteous. He helped us with the parking.
The rooms were pretty large and spacious. The rooms were pretty well maintained as well. Bathrooms were clean and large enough. Although water was avail 24 hours. the geysers do not work all night. ( usually water is not needed in the night), but they are turned in at 5 or 6 in the morning.
We did not try the food. 
One thing which could be improved was the lighting of the rooms. although the lighting seems to be designed as per the room decor, but still not sufficient. Specially in the bathroom and dressing table area. There are huge glass windows with provide sufficient light during the day, but in the evening the lighting seems to be dim.
Other than this, a pretty good property.

Good Hotel with Nice Views of Kanchendzonga

Stayed there during high season, when Darjeeling is packed, so my preferred choices had already sold out. Which means you have to go for what is available - and the Pradhan was. I know now why!  
We were 6 people in 3 rooms of which none was good - and mine the worst. The carpet worn and dirty, as everything in that room. The bedsheets hadn't been changed for sure and we asked for fresh ones. Better hadn't since then we saw what the pillows looked like without their cases.... The wardrobe door hanging out its hinges and the bathroom an experience in itself: A sink without a clean for don't know how long, the same with the mirror and the shower curtain solidly black/brown 10 inches up from the floor. The dirty traces down the wall from the towel hangers... well, look at the pictures, 
Outside the room (on 2nd floor) was a glass patio where the staff were washing and drying their clothes. Well, they had to as quite obviously not much care is given to them by the managment either. A night 'receptionist' sleeping on the floor behind the reception (as the place assigned to him) was just one indication. How can I expect proper "guest care" from staff if they are "cared for" like this? The motorbike next to reception and staircase was covered more carefully than them, it seems. 
Nevertheless the staff were almost all friendly and trying to assist with what was needed. Such as an opening of the shutters at 10pm or 5am, since the place gets solidly locked up. Very inviting! Or not??? 

On the positive side it must be said that the location is good on Gandhi Road, and some rooms and spots offer a good view of the mountains. Provided the weather is clear. Which it was - unlike this hotel: rather dark, damp and sinister. 

Not my recommendation! 

NB: At least they lowered the tariff a bit after complaints. But even that was still too high for what one gets.

Neglected Care

I booked this hotel from Yatra.com. Booked 4 rooms at fairly good price. To my surprise, the hotel Manager was not even aware of my bookings. Owner prefers playing tennis rather than serving customers. Came to know after 1-2 hrs that they don't have 4 rooms and can only provide 2. Thos was poor communication between Yatra and hotel, which was never told to me. While hotel had communicated about unavailability of 1 room to yatra, they failed to arrange or communicate to me till I reached hotel on day of check-in. This is the level of unprofessional attitude shown by the owner and the manager. I was at their mercy to get rooms, which was ultimately provided in parts. Thereafter, the exorbitant price of the food provided by hotel should be avoided. Water is scarce and u would be lucky if u get hot water. Highly disappointed and won't suggest others to consider this hotel.

Unprofessional Hotel, Poor Services

Worthless hotel and worthless staff. No facilities available. Staff is non cooperative. Water was not available for a long time. No proper lights. Shabby rooms. Towels and bedsheets not cleaned properly. No kitchen of their own. They bring food when ordered from a down graded dhaba and price is high compared to other places. Rude and worthless staff. Don't be cheated by the pictures.

Worthless hotel.Dont be cheated.

Located centrally.  Near the old Everest  Hotel. My brother in law Sajid always stays at this place while in Darjeeling. (Him being an ex student of St Paul's). I loved the rooms with good views of the Kanchenjunga range. The service  is prompt and the staff are courteous.  And it's always great to meet my colleague  Dr Pradhan (pathologist) whenever I  visit this place. I believe  he is one of the co owners.

Jagjeet Hotel Pradhan

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