Name: Quality Inn & Suites
Address: 810 S Martin Luther King Blvd, Elgin, Elgin, Elgin, 78621, United States of America
Rating: 0

24-hour reception

Elevator/lift

Smoke-free property

General

Minibar

Hairdryer

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Safe-deposit box

Services and amenities

Coffee/tea for guests

Breakfast

Microwave oven

Meals

Free Wi-Fi

Internet

Free parking

Parking

Business center

Conference Hall

Business

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Austin-Bergstrom International Airport

Quality Inn & Suites

Elgin

Hair in the bed and shower when I arrive, security door broken and wide open. Very trashy hotel

We have stayed here twice, never again. Elgin is very limited on motels. We were tired of the worn out Holiday Inn so we thought this would be better since we saw it being built. It's terrible. Here's why:1. It's dirty. The carpet was stained and I didn't walk barefoot on it.2. It's dangerous. There is a really rough neighborhood right behind it and no fence or anything. The car next to us had a broken window when we came out in the morning.3. Housekeeping is not good. The sheet was stained and had hair on it, the pillow had mascara on it. We asked for fresh sheets and they also had hair on them.4. The bathroom was bad. The toilet moved around on the floor. Sideways and rocked. The bathroom door couldn't be closed because it hit the toilet.This place was constructed in the last 5 years, don't understand how it is so run down already.

Dirty towels and common area. Train at 130am. Just ok.

Overall the stay was good for the price. The one of two doors to enter the property that should have been only opened by a room key was “out of order” and usually just propped open by a rock, so a little unsafe and made it more like a motel. We had 4 pillows for our king size bed, and I was 36 weeks pregnant and asked for a few more and was told absolutely not… so thank god my father had an extra bed with pillows I could borrow for our stay, otherwise I would have been absolutely miserable. Just shocking they wouldn’t be accommodating and give us a few pillows. We didn’t need anything else, but if we did, I feel like they would have said no? Otherwise it was clean enough and we weren’t disturbed by other guests, so noise wasn’t an issue. My father tried the breakfast buffet and said don’t bother waking up for it.

This time everything worked in the room. Had house keeping without having to ask for it. Pillows are still small so bring extras with you. You do have 4 small pillows on a king bed. Stayed here to weekends in a row with no real problems. If you plan on eating the continental breakfast get there early after about 0800 there is not much remaining.

Good place to stay.

The problem was with Travelocity, the hotel didnt have my reservation from Travelocity, I had to pay for my room twice because Travelocity screwed up and didn’t actually reserve my room after I paid them for it. Quality Inn is fine, Travelocity is a RIP-OFF

Great place to stay, clean and comfortable. Lights by the bed did not work, but not a real problem. Did get offered room service, this was great first time in a long time.

Great place to stay

The property was in a great location for an easy drive to see family in McDade. Overall the property looked clean and well maintained. Courtyard had activities like cornhole, pool, and picnic/seating areas. However, we had a small bug issue. Upon arrival we found a baby cockroach. No big deal. We killed it hoping that was the last one.  By the next morning we had seen four more.  Front desk was less than friendly, but not rude.  They were not apologetic in the least bit.  When we called the young lady at the front desk said she would have to talk to the manager about a room switch.  Seemed to us that a room switch was a no brainer.  Front desk called back promptly and said it was fine. They put us two rooms down so we were a little worried but the room seemed fine. No issues.Sadly, customer service is dead most places these days, right?  We would not stay again for that reason.

Quality Inn & Suites

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment