Rollason Wood Hotel

After getting there with confusing of speaking to a receptionist on phone 3 weeks in advance if twin room was on 1st floor as myself and friend were disabled but could manage one flight of stairs, was told twin rooms were on second floor the receptionist on at the time went out of her way to help she upgraded us to a family room on ground floor free of charge. Even though we booked through booking. Com She was also running the bar and doing the new bar meals thry started we had a evening meal from 6pm wasn't quite 6pm she was having her tea said I quickly eat mine and do yours said no take your time but still got up and do new it Morning is a continental breakfast which was excellent for the price and a pre order of bacon balm if wanted for £3 the lady in charge that night is a asset to the place and should I come this way again I would book again