Name: Kasr-I Abbas Hotel
Address: Hasan Ammar Carsisi, Mardin, Mardin, Mardin, 47100, Turkiye
Rating: 7

Air conditioning

24-hour reception

Currency exchange

Smoke-free property

Heating

Newspapers

Ticket assistance

Garden

Television in lobby

Terrace

General

Bridal suite

Non-smoking rooms

Soundproof rooms

Room service

Fridge

Family room

Cable TV

Minibar

Hairdryer

Shower/Bathtub

Shower

Slippers

Toiletries

Rooms

Ironing

Laundry

Dry-cleaning

Luggage storage

Wake-up service

Services and amenities

Coffee/tea for guests

Breakfast

Breakfast in the room

Vending machine

Packed Lunches

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Car rental

Transfer services

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Sun Deck

Recreation

Free parking nearby

Free Parking on Premises

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Mardin Airport

Kameshly Airport

Kasr-I Abbas Hotel

Mardin

We have stayed 3 nights there, principally the price was decisive, Unfortunately, everything is very much overpriced at MARDIN, Hotels and restaurants are far more expensive than Istanbul, Bodrum and Antalya
At the old city (which is a pearl), cleaning and the hygiene is still far away from Turkeys average. 
As dear Yusuf (owner of the hotel) the building is 900 years old, and it is a precious palace.  He has shown us great hospitality and help, he arranged us a daily trip to MIDYAT and surrounding and was very good.
Hotel has min. facilities, even no breakfast but being at the very heard of the Old MARDIN CITY you can have a breakfast at any of those delicious pastries just 100 mts away. 
We were happy about our stay and really appreciated to the owner for his great hospitality.
On the other hand, I have to give some advice, inner decoration and especially baths need lot of corrections and, general view of the Hotel has to be returned to its original look and feel.
With very simple touches could be a prime hotel..
I deliberately, didnt attach any pictures of the interior of the Hotel
Hope they made the corrections asap.



INCREDIBLE SMALL PALACE, But SPOILED

It was very hard to find, no access by car.  They overcharged and did not give any breakfast. TV did not function. It had a beautiful view but no amenities, no food and little service. No foreign language ability either

If you pay the hotel at the beginning, you can not find any one, any little service during yr stay, even no one at the reception :) 122,5 steps everyday to the main street. So cool structure but no management. Unfortunately poor price/performance..

Hotel without anyone working

Stayed during pandemic period during last week of Oct. 2021 with no health problems. Hygiene was good. Due to pandemic measures taken in the premises no breakfast was being served. Finding a place to park is always a problem in old city Mardin. We could hardly find a free parking place  for our van about 2-streets below the hotel elevation and had to hand carry our luggage thru steep-narrow street (Closes in Scotland are wider than the closes of Mardin). Hotel building is at least 900 years old, well renovated; Terraces have exceptionally superb night scenery of historic Mesopotamia plains which presents a view probably more than 100km in southern direction all the way into Iraq and Syria..Fantastic grounds allows you to look back some 5000-6000 years...Enjoyed our stay of 2-nights in 3-rooms with another 2-couple of close friends. Very friendly owner management and  personnel. Will definitely try to book same hotel when we travel to Mardin in future.

Fantastic 100km night view into Mesopotamia.

Family of 5 travelling with 3 young kids(6,5,4yo), stayed for 3 nights. Horrible horrible experience. Hotel is tucked away in deep alley and not very easily accessed. There were almost zero customer service from theowner/staff. Upon check-in we were told to cancel our reservation from booking.com, We proceeded with the cancellation and made full payment in cash. Owner claimed cancel due to upgrade of room (which is not true). It was a frozen chamber with no heater, we had to request for a heater and came a portable heater (on second night after multiple reminder/request) but was albeit faulty. Water heater was inconsistent channeling freezing cold water most of the time. Breakfast was cold and super basic. Our room were not made up for all the 3nights stay. No toiletries was provided. Had to request for clean towels. No WIFI in room, only available at hotel "lobby". It was a sad departure as no staff was there to help us with the check out, we had to carry our own luggages down the flights of thousands steep steps to the alley where taxi driver was waiting (raining heavily). Overall, will not recommend for family with young children especially during winter. Despite the good view of the Mesopotamian plains and being the only guests in the huge 900yo building, we will not return to this hotel. There are many more good stoned-wall hotel around with better accessibility to the mainstreet & places of interest.

Winter Disaster

The hotel has incredible views. Its medieval theme fits perfectly with Mardin's old city. The staff was lovely and made us feel very comfortable. Yusuf, the owner, helped us with everything. He offered us tea, organised trips for us and called a cheap taxi for coming back to the airport. All of this, with a constant smile. We 100% recommend this hotel while staying in Mardin.

The hotel is beautiful. The views as you enter through the main door and walk on to the terrace, are breathtaking. The medieval theme fits perfectly with the vibe of the old town. 
The staff is lovely. Yusuf, the owner, did everything in his power to help us and make us feel at home. He organized a cheap tour to the important landmarks outside the town, such as the monasteries and the roman ruins. He asked us how much we payed for a taxi coming from the airport to the hotel, and managed to get us a cheaper taxi for our return. All of this with a constant smile on his face. He brought tea up to our room and refused to charge us for it. He took care of our bags after check-out so we could continue to visit the city. 
We absolutely recommend this hotel.

Lovely hotel, lovely staff.

maybe we were unlucky - and so were/are  our room neighbours....but i havent slept in such a „hole“ for that price (not even a breakfast on offer) ever ( not as student either ); the room was moulding away... 

sorry, but the nicest welcome (it was) can not fool me like that, nor a nice view. 
the room was moulding and the beds were moisty...

we stayed, as tired and Mardin fully booked. Not a place i would ever want to return. We escaped... 

The hotel has potential but you really need to fix the basics first.

i save you the picture of the mould... it had to be said; hope u manage to fix the issue...

Needs a proper refurbishment - nice location but not maintained

We had recomendation for this hotel from the hostel in Sanliurfa. And I have to say that it was really nice and amazing. Old building from 15th century, awesome view of Mardin and the plains of Mesopotamia and what else you want?:)

The best

The room I had was almost an apartment but without the kitchen. The only defect is that it is located in the little streets of the old mardin. It's hard to find it. But once there, you're not a hotel, but a palace! The view of the plain of Mesopotamia is splendid.

Kasr-I Abbas Hotel

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