Grand Hotel Surabaya 

Jl. Pemuda No.19-21, Surabaya
2.3 kmfrom the city center

from BGN 30

6.0

Good

33 reviews
Chet L

From the outside viewer's eye Surabaya might not seem like the place to find a truly high-class, luxury hotel. But, if anything my travels in the country taught me, it was to never assume anything. And my experience at the Grand Surabaya was definitely one of very good service, and staff who truly cared about making their guests' stay a pleasant and relaxing experience. The entire city is fun to explore, and I recommend visiting it if you want a truly authentic Indonesian experience instead of being surrounded by thousands of tourists. Simply put: a wonderful experience found in a city with great character and people who are truly genuinely kind. If you find yourself in Java, definitely take the time to stay here and feel the true heart of the Indonesian spirit.

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Swimming Pool
  • Fitness centre

Attractions nearby

  • Juanda International Airport13.6 km

Available rooms

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Location

Jl. Pemuda No.19-21, Surabaya

  • Juanda International Airport13.6 km

Description of the hotel

Location

A great hotel to have a nice rest before long walks around the city. Hotel «Grand Hotel Surabaya» is located in Surabaya. This hotel is located 2 km from the city center.

At the hotel

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a free parking zone.

The beauty and wellness services: a spa center. Sports fans will be able to enjoy a gym. Here, you can treat yourself with water procedures as there will be a pool, an indoor pool and an outdoor pool. The tour assistance desk of the hotel will help you book an excursion.

If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: ironing and a concierge. The staff of the hotel will be happy to talk to you in English.

Room amenities

In the room, there is a shower. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms

100 rooms

Services and amenities

General

  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Security guard
  • Television in lobby
  • Fire Extinguisher

Rooms

  • Bathtub
  • Shower

Services and amenities

  • Ironing

    charged separately

  • Concierge services
  • Telephone

Meals

  • Bar
  • Restaurant
  • Bottled water

Internet

  • Free Wi-Fi

Transfer

  • Airport transportation
  • Transfer services

Languages Spoken

  • English

Tourist services

  • Tour assistance

Parking

  • Free parking

Pool and beach

  • Swimming pool
  • Indoor Pool
  • Outdoor pool

Business

  • Fax and copy machine

Sports

  • Gym

Beauty and wellness

  • Spa

    charged separately

Conditions of accommodation

Check-in and check-out
Check-in
After 14:00
Check-out
Until 12:00

Conditions of accommodation

Check-in and check-out
Check-in
After 14:00
Check-out
Until 12:00

Additional information

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.
All guests should have their passports upon arrival.

Payment

In the hotel
  • In cash in the currency of the hotel — IDR
On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more
6.0

Good

Based on 33 reviews from guests around the world.

6 reviews are available in your language

  • Cleanliness

    6

  • Hygiene products

  • Location

    8

  • Meals

  • Value for money

    6

  • Room

    6

  • Service

    6

  • Wi-Fi quality

Reviews
Grand Hotel Surabaya