Hotel Cielo

844 mfrom the city center

from £ 53

  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo
  • Hotel Cielo

Fantastic

1271 reviews
9.3
karen

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

Popular amenities

  • Free Internet
  • Transfer
  • Suitable for children
  • Bar or restaurant
  • For guests with disabilities

Location

  • Playa del Carmen Main Beach • 180 m
  • Playa del Carmen Airport • 870 m
  • Mamitas Beach Club • 1.2 km
  • Xcaret Eco Theme Park • 6.8 km
  • Cozumel Airport • 19.5 km

Available rooms

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Location

Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen

  • What's nearby
  • Playa del Carmen Main Beach • 180 m
  • Mamitas Beach Club • 1.2 km
  • Places of interest
  • Xcaret Eco Theme Park • 6.8 km
  • Xel-Ha Water Park • 44.8 km
  • Wet n' Wild • 51.8 km
  • El Rey Ruins • 57.2 km
  • Playa Delfines • 57.3 km
  • Kukulcan Plaza • 61.8 km
  • Maya Cancun Museum • 62.4 km
  • La Isla Shopping Mall • 62.8 km
  • Museo de Arte Popular Mexicano • 64.8 km
  • Mercado 23 • 65.4 km
  • Airports
  • Playa del Carmen Airport • 870 m
  • Cozumel Airport • 19.5 km
  • Cancun International Airport • 50.6 km
  • Tulum Naval Air Station • 58.1 km

Description of the hotel

Location

A great place to have a rest after an exciting day! Hotel «Hotel Cielo» is located in Playa del Carmen. This hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Playa del Carmen Main Beach, Mamitas Beach Club and Xcaret Eco Theme Park.

At the hotel

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Also, the following services are available for guests at the hotel: a spa center and a doctor.

The tour assistance desk of the hotel will help you book an excursion. The staff of the hotel will order a transfer for you. At the guests’ disposal, there’s also a laundry, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.

Room amenities

In the room, there is a shower and a TV. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

18 rooms, 3 floors

Services and amenities

General

  • Air conditioning
  • 24-hour reception
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Terrace
  • All Spaces Non-Smoking (public and private)

Rooms

  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Toiletries

Accessibility

  • Accessibility features

Services and amenities

  • Iron and board
  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Luggage storage

Meals

  • Bar
  • Breakfast
  • Restaurant
  • Bottled water

Internet

  • Free Wi-Fi

Transfer

  • Area shuttle

    charged separately

  • Car rental

    charged separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • English
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Hiking
  • Sun Deck

Parking

  • No parking

Pool and beach

  • Next to the beach

Business

  • Meeting and presentation facilities

Beauty and wellness

  • Doctor
  • Spa

    charged separately

  • First Aid Kit

Kids

  • Family/Kid Friendly

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Children
  • At the age from 0 to 8 years if their parents or guardians are staying in the same room on extra beds
    You must specify the price
Parking
  • off-site
    250 MXN per each vehicle per night

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Children
  • At the age from 0 to 8 years if their parents or guardians are staying in the same room on extra beds
    You must specify the price
Parking
  • off-site
    250 MXN per each vehicle per night

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Payment

In the hotel
  • In cash in the currency of the hotel — MXN
  • By card
    card-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more
9.3

Fantastic

Based on 1271 reviews from guests around the world.

125 reviews are available in your language

  • Cleanliness

    8

  • Hygiene products

  • Location

    8

  • Meals

  • Value for money

    8

  • Room

    8

  • Service

    8

  • Wi-Fi quality

Reviews
Hotel Cielo