Name: Chalets Lac à la Truite
Address: 1961 Chemin de la Montagne, Sainte-Agathe-des-Monts, Sainte-Agathe-des-Monts, Sainte-Agathe-des-Monts, J8C 2Z7, Canada
Rating: 9

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Non-smoking rooms

Rooms

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Spanish

German

English

French

Multi-language staff

Languages Spoken

Library

Barbecue grill(s)

Billiards

Picnic area

Fishing

Barbeque

Ping-Pong

Recreation

Parking

Swimming pool

Spa tub

Beach facilities

Private beach

Beach/pool towels

Heated swimming pool

Next to the beach

Pool and beach

Cycling

Fitness facilities

Sports

Massage

Steam room

Sauna

Beauty and wellness

Skiing Off-site

Winter sports

Location

At the hotel

Mirabel International Airport

Chalets Lac à la Truite

Sainte-Agathe-des-Monts

Stayed there for 2 nights this past week and had such an awesome time! It's definitely not cheap at $1,000 (cad) for 2 nights, but it's well worth it in the end. Our host (owner) Diana was so welcoming, friendly, professional, and made us feel like part of her family right away.

The location is ideal, directly on "Lake of the trout," with a ton of amenities/activities to choose from. They have kayaks, "chaloupes", "pédalos", and paddle games. There's also an indoor pool and plenty of parking spaces.

The "chalet" we were in, Ezeras, was beautiful and well equipped. The upstairs had two ensuite bedrooms, and downstairs, we had the kitchen, dining room, as well as an extra full bathroom. We even had a private balcony from one of the bedrooms upstairs, as well as our own spa.

Overall, this is a fantastic place to stay, especially for location and amenities. Diana truly cares for every guest coming thru her door, and she'll do all she can to make your stay as smooth as possible! Merci pour un super séjour! 😀

Phenomenal Stay!

We are very happy with our stay, very comfortable bed and pillows, we had a very nice little cottage at 86, very nice heart attack, we have nothing but positive things to say, very welcoming staff.

Nature has better, everything's close by.

Recently, we rented one of the cottages for a weekend. Before we left, we took care to clean well. To our great surprise, we received an email a week later from the owner telling us that the cottage was dirty, while we had cleaned everything, not to mention that we even went through the vacuum cleaner (which we shouldn't do). Apparently there were debris on the floor. So the cleaning team shouldn't find dirt in the cottage.

Very rude owner.

My family and I had rented for a weekend. A week later, management used it in an email that they sent my 2-month-old son's presence among a host of other excuses to ask us not to come back. Apparently my baby was bothering the neighbors of the cottage next door with the door and windows closed tightly. They also hinted that I should have filmed while we were at the cottage. Like I wasn't there to relax but to prove that I didn't do anything wrong during the weekend. Anyway, never again at home.

Never again!

If you are black who even think about this place.... they're gonna find every little thing to make u pay more after your stay. very disappointing in 2023 you denigrate people for their ethnicity. you have to leave the place like you've never been through it. there will be a complaint that crumbs have been picked up and for that you have to go elsewhere.......

Never again.

We stayed over a weekend in one of the chalets and both the place and the service and owners were absolutely wonderful.  The chalet was modern, clean and had every service you could imagine or need.  They had an in room sauna and a hot tub on the deck, both very comfortable for 2 of us.  The view of the lake from the deck and through the spacious windows was fantastic. The nearby scenery, restaurants and sites to see were great and we made the most of them.  The host Diana was so very warm and helpful and took good care of us.  We will definitely return and spend more time at these chalets and I would highly recommend it to anyone that wants a private, relaxing time away in the Canadian countryside.

Amazing fall getaway at mountain chalets

What an amazing view of the lake from our clean, well furnished chalet.  We enjoyed the deck hot tub, indoor sauna and indoor fireplace.  The hostess was incredibly kind and attentive to our expectations of the surrounding area.  The bed was new, comfortable and super clean. Loved our experience.  We will be back!

Fall getaway to St Agathe

The place is amazing, and the chalets are very nice and comfy, the only problem was the overpricing and CHEATING, yes Cheating.
They charged us extra for not washing the dishes etc. which was a completely lie!! As I’m personally washed all the dishes by hand before putting them into the dishwasher!
As I read other reviews about that place, I found an interesting thing that everyone complaining about the same thing- dirty dishes charges. I would guess that the owners found another way to increase the income…would never go back to that place again and would not recommend it to anyone.


Disappointment

We came here with friends and our first impression was that the place is very nice
We were happy with our stay till a couple of days after checkout when we discovered that we were charged additional fee for not clean enough dishes.
We cleaned all dishes using dishwasher and we were eating non cooked food only so definitely were not using any pots. But we were accused of leaving greasy pots in the kitchen. 
I am disappointed with the owners who choose to charge additional fees with such an excuse. Definitely not going to recommend this place to friends.

Not going to recommend this place

We booked the chalet for many good reviews here. We had no complaint about the room and the location is fine, the lake isn’t as stunning as imagined but the stay was relaxing. However we had the worst check-in experience with the receptionist called Joanne who treated us like elementary school students that we had to obey all her rules, that we were not allowed to ask questions about the facilities because we should have done our homework by reading carefully their emails before we arrived; and we were told to wear a paper bracelet throughout our stay without taking it off even in the shower or at sleep because she won’t give us a new one, and if we don’t wear it “all the time”, she said we can “only stay in our rooms” and have no access to facilities outside the room. And she didn't believe to wear a paper bracelet to sleep or shower can cause any discomfort as "everyone did it and it is never an issue" so we should just follow the rules. Confused and felt being treated like prisoners, I still managed to control myself and tried to leave the check-in place in silence. Then she yelled “oh my god!” to my back before I was able to leave the room, as I "gave her an attitude" for I didn't THANK HER ridiculous treatment. I ended up going back to have a fight with her, which was exactly what she wanted since the moment we walked in. And her poor attitude to me didn’t change at all the next day. I wanted to give zero star for this unexpected experience but after spoken to the owner Dianne I give two stars as she showed understanding to the situation, however she said "things went wrong on both sides", meaning I should never had the fight with the receptionist no matter how poorly I was treated? I went there for a vacation not a fight or the stress that I went through. I’m sharing it here as I believe all potential guests deserve to know. Service is always more important than rooms.

Chalets Lac à la Truite

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